Page 60 - November 2020
P. 60

assessment of the technical   needed a strong team to
                                                                 challenges faced by Jualo,   work on their platform that
                                                                 Misfit Technologies Ltd.   would not only allow them
                                                                 provided tech solutions and   to expand but also keep up
                                                                 consultancy services to Jualo   with the increasing needs
             “That’s when we came up with the                    for almost 2 years, allowing   and demands of their
                                                                 Jualo to recover from the
                                                                                          business ambition and sales
             EKYC solution which understands                     technical obstacles, which   strategies. Misfit
             the Burmese characters. It has                      helped pave the way for its   Technologies has been able
             OCR capabilities and can extract                    expansion to scale and solid   to add value to their
                                                                 growth beyond Indonesia.
                                                                                          technical team and be a part
             text from handwritten documents                     Munim explains, “We built,   of this successful initiative
             and then translate them to English.                 managed and deployed the   of remote and offshore team
             Previously, it took half an hour to                 tech team from our office in   expansion, as
             an hour, but the EKYC enables SIM                   Bangladesh. We helped them   Proffsmagasinet aimed at
                                                                                          increasing their customer
                                                                 during the transition when
             re-registration to be completed in                  they were bought by a larger   value and organic growth in
             a matter of a minute.”                              player Carro and         Sweden.
                                                                 subsequently added value   Munim explains, “We have a
                                                                 through our tech. Our    dedicated team of developers
                                                                 technology brings value to   that works from Bangladesh
                                                                 this kind of platform’s   for this Swedish client. The
                                                                 product diversification.”   team focuses on building,
                                                                 Misfit provided a        enhancing and managing
                                                                 cutting-edge web application   the platform.”
                                                                 development service to Jualo
                                                                 as well as contributed to   MILES TO GO FOR
                                                                 modernization and scaling   THE MISFITS
                                                                 of the web application using
                                                                 Ruby on Rails. Misfit    In three short years, a group
                                                                 collaborated and developed   of talented misfits from
                                                                 the software architecture,   diverse backgrounds, came
                                                                 microservices, and UX    together to conceive a tech
                                                                 design with multiple teams   company that has gone to
                                                                 on board. Jualo underwent   become a regional player,
                                                                 rapid growth, raising    while competing for RFPs
                                                                 significant awareness, with   with big players in the
                                                                 4 million monthly active   arena. Munim explains, “It
             MyTel, Telenor and                                  users and $1 billion in   was a risk that we took, but
                                                                                          when I and my partners took
             Ooreedoo, three out of four                         facilitated transactions in
             of the biggest                                      2018.                    the risk, our mindset was to
                                                                                          make sure that we succeed.
             telecommunication providers
 RESOLVING   technology that can read   the EKYC enables SIM   in Myanmar.  SMOOTH SAILING   It was not a trial and error
                                                                                          approach. Our strategy, from
 CRITICAL ISSUES   handwritten Myanmar NRIC.   re-registration to be   FOR SWEDISH        the very beginning was not
 completed in a matter of a
 It also possesses the
 FOR MYANMAR’S   technology to filter out junk   minute.”  THE JOYS OF   E-COMMERCE       just to establish Misfit but
 TELCO INDUSTRY  non-NRIC images, making it   This came as a blessing to   JUALO  PROFFSMAGASINET  also to ensure that the
 In Bangladesh we have our   very easy to filter spam   the majority of the telecomm   Jualo, Indonesia's   “Technology is diverse and it   business sustains growth.”
 NID which was used to   submissions. In addition, in   companies as most of their   fastest-growing C2C   creates the space to serve   The company has made a
 create a centralized database   accordance with the   existing databases do not   e-commerce platform, with a   clients worldwide, while   marked and notable impact
 using the Election   government’s regulations,   support Burmese language   core focus on trading   having technical team in   in the South Asian and
 Commission. In Myanamar,   the solution was further   as input. Misfit also   second-hand goods within a   Bangladesh,” Munim said   South East Asian markets,
 however, the NID is a   enhanced to filter out black   provided online channels for   short distance, was one of   while detailing Misfit Tech’s   and has their sights set to
 handwritten document in   and white photocopied NRIC   SIM registration via   Misfit’s early stage clients.   work with Sweden's   be the leading regional
 Burmese. This year, the   with over 95% accuracy.  Facebook Messenger and   Having started its   Proffsmagasinet – a leading   player in tech solutions in
 Myanmar Government   Munim shares, “That’s when   Viber through Alice, their   operations in 2014, Jualo is   e-commerce company in the   the next two years. Moving
 announced that all SIMs   we came up with the EKYC   omni-channel social media   a full-stack hybrid,   Nordic region that operates   forward, the dynamic tech
 must be re-registered,   solution which understands   CRM platform from its sister   e-classified marketplace. The   in e-commerce landscape of   company is looking to
 prompting Myanmar   the Burmese characters. It   company Alice Labs. This   business is specifically   Sweden, Norway, and   explore the MENA region.
 Telecoms to re-register all   has OCR capabilities and can   allowed users to upload   tailored towards serving the   Finland with about 50   “We are definitely ambitious
 SIMs they have ever issued   extract text from   images of their NRIC on   Indonesian population in the   employees.  and strategic about it. In the
 in the middle of a pandemic.  handwritten documents and   Messenger and Viber to get   best way possible while   As Proffsmagasinet paved its   future, we plan to work
 Misfit Technologies   then translate them to   their SIMs registered.   tackling the country’s main   way for an expansion phase,   towards becoming a global
 developed and offered OCR   English. Previously, it took   Currently, Misfit deployed its   industry issues at the same   this fast-growing business   player,” Munim concludes
 half an hour to an hour, but   EKYC and Alice solutions for   time. After careful        optimistically.

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