Page 59 - November 2020
P. 59

Innovative Solutions






                                                                                                                                                                                              assessment of the technical   needed a strong team to
                                                                                                                                                                                              challenges faced by Jualo,   work on their platform that
                                                                                                                                                                                              Misfit Technologies Ltd.   would not only allow them
                                                                                                                                                                                              provided tech solutions and   to expand but also keep up
                                                                                                                                                                                              consultancy services to Jualo   with the increasing needs
                                       Partner in                                                                                                                                             Jualo to recover from the   business ambition and sales
                                                                                                                                                                                              for almost 2 years, allowing
                                                                                                                                                                                                                        and demands of their
                                                                                                                                                                                                                        strategies. Misfit
                                                                                                                                                                                              technical obstacles, which
                                                                                                                                                                                              helped pave the way for its
                                                                                                                                                                                                                        Technologies has been able
                                                                                                                                                                                              expansion to scale and solid
                                                                                                                                                                                                                        to add value to their
                                       Technology                                                                                                                                             growth beyond Indonesia.  technical team and be a part
                                                                                                                                                                                                                        of this successful initiative
                                                                                                                                                                                              Munim explains, “We built,
                                                                                                                                                                                                                        of remote and offshore team
                                                                                                                                                                                              managed and deployed the
                                                                                                                                                                                              tech team from our office in
                                                                                                                                                                                                                        expansion, as
                                                                                                                                                                                              Bangladesh. We helped them
                                                                                                                                                                                                                        Proffsmagasinet aimed at
                                                                                                                                                                                              during the transition when
                                                                                                                                                                                                                        value and organic growth in
                                                                                                                                                                                              they were bought by a larger   increasing their customer
                                                                                                                                                                                              player Carro and          Sweden.
                                       By Marjiya Baktyer Ahmed                                                                                                                               subsequently added value   Munim explains, “We have a
                                                                                                                                                                                              through our tech. Our     dedicated team of developers
                                       Misfit Technologies Ltd, which is rapidly emerging as a tech solutions leader in Asia, began its                                                       technology brings value to   that works from Bangladesh
                                       journey in 2017. The company develops solutions for some of the biggest brands of Telecoms,                                                            this kind of platform’s   for this Swedish client. The
                                       FMCGs, E-commerces, Hospitality & Tourism and B2C's locally and in the Asia Pacific region.                                                            product diversification.”   team focuses on building,
                                       Headquartered in Singapore, the company has operations in Myanmar, Bangladesh and Nepal.                                                               Misfit provided a         enhancing and managing
                                       One of their areas of specialization is enhancing customer relations through their Natural                                                             cutting-edge web application   the platform.”
                                       Language Processing (NLP) solutions that can be integrated in a variety of social media                                                                development service to Jualo
                                       channels and text platforms such as Facebook, Messenger, Viber, Whatsapp, websites and apps,                                                           as well as contributed to   MILES TO GO FOR
                                       to name a few. The tech company may be relatively new in the region, but with the astute                                                               modernization and scaling   THE MISFITS
                                       leadership of its CEO, Munimul Islam, a Myanmar-based Bangladeshi who has previously                                                                   of the web application using   In three short years, a group
                                       worked for Robi Axiata and Rocket Internet ventures, Misfit is taking giant strides and                                                                Ruby on Rails. Misfit     of talented misfits from
                                       gradually establishing itself as a key regional tech player.                                                                                           collaborated and developed   diverse backgrounds, came
                                       Misfit’s client portfolio is an intimidating accumulation of Fortune 500 companies like                                                                the software architecture,   together to conceive a tech
                                       Unilever, Nestle, British American Tobacco and Telenor to name a few. Munimul Islam remarks,                                                           microservices, and UX     company that has gone to
                                       “We have a wide range of solutions that cater to the large global names, as well as tailored                                                           design with multiple teams   become a regional player,
                                       solutions that are geared towards clients like startups, e-commerce, and fashion labels. A                                                             on board. Jualo underwent   while competing for RFPs
                                       diverse portfolio of tech products and clients enabled us to maintain steady business growth                                                           rapid growth, raising     with big players in the
                                       even during the challenging times of a global pandemic.”                                                                                               significant awareness, with
                                                                                                                                                                                              4 million monthly active   arena. Munim explains, “It
                                                                                                                                           MyTel, Telenor and                                 users and $1 billion in   was a risk that we took, but
                                                                                                                                                                                                                        when I and my partners took
                                                                                                                                           Ooreedoo, three out of four                        facilitated transactions in
                                                                                                                                           of the biggest                                     2018.                     the risk, our mindset was to
                                                                                                                                                                                                                        make sure that we succeed.
                                                                                                                                           telecommunication providers
             RESOLVING                                           technology that can read   the EKYC enables SIM                           in Myanmar.                                        SMOOTH SAILING            It was not a trial and error
                                                                                                                                                                                                                        approach. Our strategy, from
             CRITICAL ISSUES                                     handwritten Myanmar NRIC.   re-registration to be                                                                            FOR SWEDISH               the very beginning was not
                                                                                          completed in a matter of a
                                                                 It also possesses the
             FOR MYANMAR’S                                       technology to filter out junk   minute.”                                  THE JOYS OF                                        E-COMMERCE                just to establish Misfit but
             TELCO INDUSTRY                                      non-NRIC images, making it   This came as a blessing to                   JUALO                                              PROFFSMAGASINET           also to ensure that the
             In Bangladesh we have our                           very easy to filter spam   the majority of the telecomm                   Jualo, Indonesia's                                 “Technology is diverse and it   business sustains growth.”
             NID which was used to                               submissions. In addition, in   companies as most of their                 fastest-growing C2C                                creates the space to serve   The company has made a
             create a centralized database                       accordance with the      existing databases do not                        e-commerce platform, with a                        clients worldwide, while   marked and notable impact
             using the Election                                  government’s regulations,   support Burmese language                      core focus on trading                              having technical team in   in the South Asian and
             Commission. In Myanamar,                            the solution was further   as input. Misfit also                          second-hand goods within a                         Bangladesh,” Munim said   South East Asian markets,
             however, the NID is a                               enhanced to filter out black   provided online channels for               short distance, was one of                         while detailing Misfit Tech’s   and has their sights set to
             handwritten document in                             and white photocopied NRIC   SIM registration via                         Misfit’s early stage clients.                      work with Sweden's        be the leading regional
             Burmese. This year, the                             with over 95% accuracy.  Facebook Messenger and                           Having started its                                 Proffsmagasinet – a leading   player in tech solutions in
             Myanmar Government           MUNIMUL                Munim shares, “That’s when   Viber through Alice, their                   operations in 2014, Jualo is                       e-commerce company in the   the next two years. Moving
             announced that all SIMs      ISLAM                  we came up with the EKYC   omni-channel social media                      a full-stack hybrid,                               Nordic region that operates   forward, the dynamic tech
             must be re-registered,       CEO                    solution which understands   CRM platform from its sister                 e-classified marketplace. The                      in e-commerce landscape of   company is looking to
             prompting Myanmar            Mis t Technologies Ltd  the Burmese characters. It   company Alice Labs. This                    business is specifically                           Sweden, Norway, and       explore the MENA region.
             Telecoms to re-register all                         has OCR capabilities and can   allowed users to upload                    tailored towards serving the                       Finland with about 50     “We are definitely ambitious
             SIMs they have ever issued                          extract text from        images of their NRIC on                          Indonesian population in the                       employees.                and strategic about it. In the
             in the middle of a pandemic.                        handwritten documents and   Messenger and Viber to get                    best way possible while                            As Proffsmagasinet paved its   future, we plan to work
             Misfit Technologies                                 then translate them to   their SIMs registered.                           tackling the country’s main                        way for an expansion phase,   towards becoming a global
             developed and offered OCR                           English. Previously, it took   Currently, Misfit deployed its             industry issues at the same                        this fast-growing business   player,” Munim concludes
                                                                 half an hour to an hour, but   EKYC and Alice solutions for               time. After careful                                                          optimistically.

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