Page 77 - ICE BUSINESS TIMES December 2019
P. 77

up the business for them. For                                                        Retail is a
 two years, I worked very closely   Did you have to make any                          uniquely dynamic
 with Salman (Khan) and we   changes in your                                          industry. It might
 opened about 30-32 stores. It is   leadership strategy for                           not be apparent
 a very successful brand and can   Bangladesh?                                        to many, but the
 be more successful if done   Yes! a lot actually (laugh). I                          sector is very
 properly. Just like I said, you   have previously worked in
 can't have a half-pie, to be   places like the Middle East and                       glamorous,
 successful you have to do   India where retail is very                               extremely
 something wholeheartedly.   dynamic. Dubai is primarily                              dependant on the
                                                                                      aesthetics.
 Can you please share   thriving on the service industry,
 therefore, their service is strong.
 about the challenges you
 face as the CEO ?  On the other hand, Bangladesh
 is primarily a manufacturing
 I don't believe there is any   and agricultural country. Service
 person on the planet who is   industry is at a very primary                          the local market. What
 without challenges. Without it,   stage right now. I am sure it will                 has prompted you to focus
 industry that interests you. If   life is depressing. Here, we deal   develop just as its international   on the local market?
 you don't have passion for   with hundreds of challenges   counterparts but it will take
 something, most likely you will   every hour. Retail is a sector   some time. When I joined here in   Our local business is very
 fail to make any impression   which is continually evolving   Bangladesh, I had numerous   strong, and it will keep
 extremely dependant on the   When a consumer walks   there. Consequently, for example,   and there is no room to get   ideas but could not implement   expanding, that's why we have
 aesthetics. The customer   into a store, you must   when we came out of college,   complacent. The moment you   them because the owners of the   invested in new facilities.We
 makes their purchase   ensure that the atmosphere   retail was the future. So,   start believing that you are the   company had other priorities. I   have just put a 6 floor building.
 decisions depending on the   is welcoming, the displayed   pursuing this field has brought   best, you commence your  own   realised that I have to take   Our Chairman  Syed Manzur
 face value. The   products are clean and the   me a lot of success, it might not   demise. For example, successful   things slowly and revise the   Elahi and Managing Director
 phenomenon is analogous   staff are accommodating of   be the same for someone else.    European brands like JCPenney   basics. Our first Programme was   Syed Nasim Manzur are very
 to the film industry where a   customers every inquiry.  Therefore, success depends on   and Marks & Spencer are at the   “Back to Basics”. So, I started   focused on their goals in
 lot depends on the   the goal you have set for   edge of extinction because they   with the basics and by the grace   Bangladesh. My chairman is
 impression you make.  What qualities do you   yourself. Some people come to   failed to evolve. Conversely,   of Almighty, we have seen a   adamant about ensuring the
 It is also continuously   believe are necessary   retail for temporary financial   nobody knew China a few   robust growth for the last six   12,000 workers in both our
 evolving. A couple of   to be successful in this   benefits but if you want a career   decades ago but they have   years.   factories are being looked after
 decades back, people used   sector?  here, you have to be very   managed to establish themselves   properly. He makes sure that
 to get acquainted with   I believe some basic   focused. So, if you choose a path,   as the power house because they   Bangladesh is set to   they are fed properly and paid
 brands through a visit and   qualities are necessary to   you have to give 110% effort to   have been able to evolve   emerge as the next   on time. Not only the workers
 media. Now social media   be successful in life   become successful. Like I always   according to the demand.   manufacturing hub for   but their families are dependant
 and  word of mouth have   irrespective of the sector. It   say, there is no short-cut in life!   For example, if a consumer   the global footwear   on us, Apex is well aware of that
 become the primary for   begins with choosing the   wants a specific feature on a   industry. Besides low-cost   increase our productivity.   Bangladesh will become very   responsibility.
 communication with   How was your experience   mobile phone, as a phone   labour, what are the   China’s labour force is much   strong. Honourable Prime   What is your vision as
 consumers, nothing stays   of working for Being   company, you will not be able to   aspects of the industry we   more productive and capable of   Minister has set a target of 5$
 hidden from the eyes of the   Human?  survive without providing that   should focus, to ensure   delivering output a times   billion export but I believe it   CEO of Apex Footwear?
 consumers.   I worked with being human for   feature. One of the reasons   robust growth?  higher ultimately compensating   will surpass that.  We haven't even started yet!
 From your experience,   So, when I look at retail   two years. I started the brand in   companies like GM and Ford   Bangladesh’s economy is   for the higher wages. Therefore,   There are some hurdles that are   (laugh). There is a long way to
 what are the aspects   perceptually, it is how you   India. Initially, Salman Khan had   have been bankrupt because they   sprinting. The primary reason   we (Bangladesh) are lacking in   required to be passed before   go, as I stated, it is not the
 thought themselves as the best,
                                                         that,logistics is one of them. It
 of the retail industry   ensure that the customers   a brand name called “Being   behind the keen interest from   productivity but the workers   people rather the process that
 that you find   are given the comfort of   Human”, it did not have a story   until they suffered heavy defeat   investors is the availability of   are not to be blamed for that.   takes a lot of time to process   will make the organization
                                                         our exports through the port.
 at the hands of Japanese car
 appealing?   buying at best possible   or concept. It is a charity where   competitive labour force and   We have to change the system   successful. So, people will come
 environment. Retail is not   all the proceeds go for   makers.  women workers. At our   which promotes low   Often, shipments are delayed   and go, but if there is a proper
 I've been in this industry for   just about selling a product,   humanitarian work.   You should always consider   productivity. As more and more   by weeks due to logistical   process in place, the business
 quite a while now. It has   it's also about selling an   Concurrently, we were   yourself a student which will   factories, almost 70% of workers   foreign companies come to   complications, but clients are   will continue to grow
 are female. More female workers
 been almost 25 years after   experience. Therefore, if   approached by an Indian   help you to grow. You have to set   Bangladesh, they are bringing   going to penalise us   successfully.
 starting as a salesman.   you're not able to sell an   diversified textile and apparel   your sights for the next stage   contribute higher productivity of   new techniques to increase   nonetheless. I really hope the   We currently have about 250
 a country. China has managed to
 Over the years, I have   experience, nobody's going   manufacturing company,   and grow accordingly. The   productivity. This will have a   government can solve this   stores, 222 franchises and 189
 worked at every stage of the   to buy your product.   Mandhana Industries who   moment you begin to think that   retain as one of the strongest   positive effect on the overall   issue.  distributors. It is a remarkable
 economic powers in the world
 ladder to reach here. Retail   Customers will always have   offered to avail the license to   you are at the top,it's easy to   productivity of Bangladesh,   achievement which has been
 is a uniquely dynamic   alternative choices, you   produce apparel for the brand.   fall. So, I always tell my team   because of the availability of a   concurrently it will become   Apex Footwear has now   made possible by the hard work
 large female workforce.
 industry. It might not be   have to differentiate   Being purely an operations guy, I   that we are at the bottom of the   more competitive. I am   decided to invest Tk100   done by our chairman. With his
 apparent to many, but the   yourself  by providing   was part of the team and we set   pyramid and there is a lot to be   Secondly, besides ensuring   confident that in the next five   crore more for building a   vision, I am sure we will do
 competitive labour, we can
 sector is very glamorous,   unique retail experience.   achieved.   years, footwear industry of   new factory to carter to   much better in future.
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