Page 74 - ICE BUSINESS TIMES December 2019
P. 74

Footwear Industry





                                                                                                                                                                                                                                                                                                                   up the business for them. For
                                                                                                                                                                                                                                                                                                                   two years, I worked very closely   Did you have to make any
                                                                                                                                                                                                                                                                                                                   with Salman (Khan) and we     changes in your
                                                                                                                                                                                                                                                                                                                                                 leadership strategy for
              Stepping                                                                                                                                                                                                                                                                                             a very successful brand and can   Bangladesh?
                                                                                                                                                                                                                                                                                                                   opened about 30-32 stores. It is
                                                                                                                                                                                                                                                                                                                   be more successful if done
                                                                                                                                                                                                                                                                                                                                                 Yes! a lot actually (laugh). I
                                                                                                                                                                                                                                                                                                                   properly. Just like I said, you
                                                                                                                                                                                                                                                                                                                                                 have previously worked in
                                                                                                                                                                                                                                                                                                                   can't have a half-pie, to be
                                                                                                                                                                                                                                                                                                                                                 places like the Middle East and
                                                                                                                                                                                                                                                                                                                   successful you have to do
              Ahead                                                                                                                                                                                                                                                                                                something wholeheartedly.     India where retail is very
                                                                                                                                                                                                                                                                                                                                                 dynamic. Dubai is primarily
                                                                                                                                                                                                                                                                                                                                                 thriving on the service industry,
                                                                                                                                                                                                                                                                                                                   Can you please share
                                                                                                                                                                                                                                                                                                                                                 therefore, their service is strong.
                                                                                                                                                                                                                                                                                                                   about the challenges you
                                                                                                                                                                                                                                                                                                                                                 On the other hand, Bangladesh
                                                                                                                                                                                                                                                                                                                   face as the CEO ?
                                                                                                                                                                                                                                                                                                                   I don't believe there is any   is primarily a manufacturing
                                                                                                                                                                                                                                                                                                                                                 and agricultural country. Service
                                                                                                                                                                                                                                                                                                                   person on the planet who is   industry is at a very primary                                                                                                the local market. What
                                            Rajan Pillai                                                                                                                                                                                                                             industry that interests you. If   without challenges. Without it,   stage right now. I am sure it will                                                                                   has prompted you to focus
                                                                                                                                                                                                                                                                                                                                                 develop just as its international
                                                                                                                                                                                                                                                                                                                   life is depressing. Here, we deal
                                            CEO, Apex Footwear Limited                                                                                                                                                                                                               you don't have passion for    with hundreds of challenges   counterparts but it will take                                                                                                on the local market?
                                                                                                                                                                                                                                                                                     something, most likely you will   every hour. Retail is a sector   some time. When I joined here in                                                                                      Our local business is very
                                                                                                                                                                                                                                                                                     fail to make any impression   which is continually evolving   Bangladesh, I had numerous                                                                                                 strong, and it will keep
             In a conversation         extremely dependant on the   When a consumer walks                                                                                                                                                                                            there. Consequently, for example,   and there is no room to get   ideas but could not implement                                                                                          expanding, that's why we have
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              invested in new facilities.We
             with Asif Tarafdar,       aesthetics. The customer   into a store, you must                                                                                                                                                                                             when we came out of college,   complacent. The moment you   them because the owners of the                                                                                               have just put a 6 floor buildi
             the CEO of Apex           makes their purchase      ensure that the atmosphere                                                                                                                                                                                          retail was the future. So,    start believing that you are the   company had other priorities. I                                                                                         Our Chairman  Syed Manzur
                                                                                                                                                                                                                                                                                                                   best, you commence your  own
                                                                                                                                                                                                                                                                                     pursuing this field has brought
             Footwear Limited,         decisions depending on the   is welcoming, the displayed                                                                                                                                                                                      me a lot of success, it might not   demise. For example, successful   realised that I have to take                                                                                       Elahi and Managing Director
                                                                                                                                                                                                                                                                                                                                                 things slowly and revise the
                                                                 products are clean and the
                                       face value. The
             Rajan Pillai              phenomenon is analogous   staff are accommodating of                                                                                                                                                                                          be the same for someone else.    European brands like JCPenney   basics. Our first Programme was                                                                                         Syed Nasim Manzur are very
             explicates on the         to the film industry where a   customers every inquiry.                                                                                                                                                                                       Therefore, success depends on   and Marks & Spencer are at the   “Back to Basics”. So, I started                                                                                         focused on their goals in
             importance of             lot depends on the                                                                                                                                                                                                                            the goal you have set for     edge of extinction because they   with the basics and by the grace                                                                                         Bangladesh. My chairman is
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              adamant about ensuring the
             innovation in             impression you make.      What qualities do you                                                                                                                                                                                               yourself. Some people come to   failed to evolve. Conversely,   of Almighty, we have seen a                                                                                              12,000 workers in both our
             business, the             It is also continuously   believe are necessary                                                                                                                                                                                               retail for temporary financial   nobody knew China a few    robust growth for the last six                                                                                               factories are being looked aft
                                                                 to be successful in this
                                                                                                                                                                                                                                                                                     benefits but if you want a career
                                                                                                                                                                                                                                                                                                                                                 years.
                                                                                                                                                                                                                                                                                                                   decades ago but they have
             importance of a           evolving. A couple of     sector?                                                                                                                                                                                                             here, you have to be very     managed to establish themselves                                                                                                                            properly. He makes sure that
                                       decades back, people used
             strong female             to get acquainted with                                                                                                                                                                                                                        focused. So, if you choose a path,   as the power house because they   Bangladesh is set to                                                                                              they are fed properly and paid
             workforce and             brands through a visit and   I believe some basic                                                                                                                                                                                             you have to give 110% effort to   have been able to evolve   emerge as the next                                                                                                          on time. Not only the workers
                                                                 qualities are necessary to
             what it takes to          media. Now social media   be successful in life                                                                                                                                                                                               become successful. Like I always   according to the demand.   manufacturing hub for                                                                                                      but their families are dependa
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              on us, Apex is well aware of t
             excel in the retail       and  word of mouth have   irrespective of the sector. It                                                                                                                                                                                      say, there is no short-cut in life!   For example, if a consumer   the global footwear                                                                                                   responsibility.
             industry.                 become the primary for    begins with choosing the                                                                                                                                                                                            How was your experience       wants a specific feature on a   industry. Besides low-cost                                       increase our productivity.   Bangladesh will become very
                                                                                                                                                                                                                                                                                                                                                 labour, what are the
                                                                                                                                                                                                                                                                                                                   mobile phone, as a phone
                                                                                                                                                                                                                                                                                                                                                                                                                                                 strong. Honourable Prime
                                       communication with
                                                                                                                                                                                                                                                                                                                                                                                                                    China’s labour force is much
                                       consumers, nothing stays                                                                                                                                                                                                                      of working for Being          company, you will not be able to   aspects of the industry we                                    more productive and capable of   Minister has set a target of 5$   What is your vision a
                                       hidden from the eyes of the                                                                                                                                                                                                                   Human?                        survive without providing that   should focus, to ensure                                         delivering output a times    billion export but I believe it   CEO of Apex Footwear?
                                       consumers.                                                                                                                                                                                                                                    I worked with being human for   feature. One of the reasons   robust growth?                                                   higher ultimately compensating   will surpass that.       We haven't even started yet!
              From your experience,    So, when I look at retail        More female                                                                                                                                                                                                  two years. I started the brand in   companies like GM and Ford   Bangladesh’s economy is                                       for the higher wages. Therefore,   There are some hurdles that are   (laugh). There is a
              what are the aspects     perceptually, it is how you           workers                                                                                                                                                                                                 India. Initially, Salman Khan had   have been bankrupt because they   sprinting. The primary reason                            we (Bangladesh) are lacking in   required to be passed before   go, as I stated, it is n
                                                                                                                                                                                                                                                                                                                   thought themselves as the best,
                                                                                                                                                                                                                                                                                                                                                                                                                                                 that,logistics is one of them. It
              of the retail industry   ensure that the customers                                                                                                                                                                                                                     a brand name called “Being                                  behind the keen interest from                                      productivity but the workers                              people rather the process that
              that you find            are given the comfort of   contribute higher                                                                                                                                                                                                  Human”, it did not have a story   until they suffered heavy defeat   investors is the availability of                          are not to be blamed for that.   takes a lot of time to process   will make the organiza
                                                                                                                                                                                                                                                                                                                   at the hands of Japanese car
                                                                                                                                                                                                                                                                                                                                                                                                                                                 our exports through the port.
              appealing?               buying at best possible     productivity of a                                                                                                                                                                                                 or concept. It is a charity where                           competitive labour force and                                       We have to change the system                              successful. So, people will co
                                       environment. Retail is not    country. China                                                                                                                                                                                                  all the proceeds go for       makers.                       women workers. At our                                              which promotes low           Often, shipments are delayed   and go, but if there is a pr
              I've been in this industry for   just about selling a product,   has managed to                                                                                                                                                                                        humanitarian work.            You should always consider                                                                       productivity. As more and more   by weeks due to logistical   process in place, the busi
              quite a while now. It has   it's also about selling an   retain as one of                                                                                                                                                                                              Concurrently, we were         yourself a student which will   factories, almost 70% of workers                                 foreign companies come to    complications, but clients are   will continue to grow
                                                                                                                                                                                                                                                                                                                                                 are female. More female workers
              been almost 25 years after   experience. Therefore, if                                                                                                                                                                                                                 approached by an Indian       help you to grow. You have to set                                                                Bangladesh, they are bringing   going to penalise us      successfully.
              starting as a salesman.   you're not able to sell an     the strongest                                                                                                                                                                                                 diversified textile and apparel   your sights for the next stage   contribute higher productivity of                           new techniques to increase   nonetheless. I really hope the   We currently have about 25
                                                                                                                                                                                                                                                                                                                                                 a country. China has managed to
              Over the years, I have   experience, nobody's going   economic powers                                                                                                                                                                                                  manufacturing company,        and grow accordingly. The                                                                        productivity. This will have a   government can solve this   stores, 222 franchises and
              worked at every stage of the   to buy your product.       in the world                                                                                                                                                                                                 Mandhana Industries who       moment you begin to think that   retain as one of the strongest                                  positive effect on the overall   issue.                   distributors. It is a remarkab
                                                                                                                                                                                                                                                                                                                                                 economic powers in the world
              ladder to reach here. Retail   Customers will always have   because of the                                                                                                                                                                                             offered to avail the license to   you are at the top,it's easy to                                                              productivity of Bangladesh,                               achievement which has been
              is a uniquely dynamic    alternative choices, you    availability of a                                                                                                                                                                                                 produce apparel for the brand.   fall. So, I always tell my team   because of the availability of a                            concurrently it will become   Apex Footwear has now       made possible by the hard work
                                                                                                                                                                                                                                                                                                                                                 large female workforce.
              industry. It might not be   have to differentiate         large female                                                                                                                                                                                                 Being purely an operations guy, I   that we are at the bottom of the                                                           more competitive. I am       decided to invest Tk100      done by our chairman. With his
              apparent to many, but the   yourself  by providing          workforce.                                                                                                                                                                                                 was part of the team and we set   pyramid and there is a lot to be   Secondly, besides ensuring                                confident that in the next five   crore more for building a   vision, I am sure we will
                                                                                                                                                                                                                                                                                                                                                 competitive labour, we can
              sector is very glamorous,   unique retail experience.                                                                                                                                                                                                                                                achieved.                                                                                        years, footwear industry of   new factory to carter to    much better in future.
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