Page 76 - ICE BUSINESS TIMES December 2019
P. 76

You should always              up the business for them. For
              consider yourself a student                two years, I worked very closely   Did you have to make any
                                                                                       changes in your
                                                         with Salman (Khan) and we
              which will help you to grow.               opened about 30-32 stores. It is   leadership strategy for
              You have to set your sights                a very successful brand and can   Bangladesh?
                     for the next stage and              be more successful if done    Yes! a lot actually (laugh). I
                     grow accordingly. The               properly. Just like I said, you   have previously worked in
                                                         can't have a half-pie, to be
              moment you begin to think                  successful you have to do     places like the Middle East and
                                                                                       India where retail is very
                that you are at the top,it's             something wholeheartedly.     dynamic. Dubai is primarily
                                   easy to fall.         Can you please share          thriving on the service industry,
                                                         about the challenges you      therefore, their service is strong.
                                                         face as the CEO ?             On the other hand, Bangladesh
                                                                                       is primarily a manufacturing
                                                         I don't believe there is any   and agricultural country. Service
                                                         person on the planet who is   industry is at a very primary                                                                                                the local market. What
                                                         without challenges. Without it,   stage right now. I am sure it will                                                                                       has prompted you to focus
                           industry that interests you. If   life is depressing. Here, we deal   develop just as its international                                                                                  on the local market?
                           you don't have passion for    with hundreds of challenges   counterparts but it will take
                           something, most likely you will   every hour. Retail is a sector   some time. When I joined here in                                                                                      Our local business is very
                           fail to make any impression   which is continually evolving   Bangladesh, I had numerous                                                                                                 strong, and it will keep
 extremely dependant on the   When a consumer walks   there. Consequently, for example,   and there is no room to get   ideas but could not implement                                                               expanding, that's why we have
 aesthetics. The customer   into a store, you must   when we came out of college,   complacent. The moment you   them because the owners of the                                                                     invested in new facilities.We
 makes their purchase   ensure that the atmosphere   retail was the future. So,   start believing that you are the   company had other priorities. I                                                                have just put a 6 floor building.
 decisions depending on the   is welcoming, the displayed   pursuing this field has brought   best, you commence your  own   realised that I have to take                                                           Our Chairman  Syed Manzur
 face value. The   products are clean and the   me a lot of success, it might not   demise. For example, successful   things slowly and revise the                                                                  Elahi and Managing Director
 phenomenon is analogous   staff are accommodating of   be the same for someone else.    European brands like JCPenney   basics. Our first Programme was                                                            Syed Nasim Manzur are very
 to the film industry where a   customers every inquiry.  Therefore, success depends on   and Marks & Spencer are at the   “Back to Basics”. So, I started                                                          focused on their goals in
 lot depends on the        the goal you have set for     edge of extinction because they   with the basics and by the grace                                                                                         Bangladesh. My chairman is
 impression you make.  What qualities do you   yourself. Some people come to   failed to evolve. Conversely,   of Almighty, we have seen a                                                                          adamant about ensuring the
 It is also continuously   believe are necessary   retail for temporary financial   nobody knew China a few   robust growth for the last six                                                                        12,000 workers in both our
 evolving. A couple of   to be successful in this   benefits but if you want a career   decades ago but they have   years.                                                                                          factories are being looked after
 decades back, people used   sector?  here, you have to be very   managed to establish themselves                                                                                                                   properly. He makes sure that
 to get acquainted with   I believe some basic   focused. So, if you choose a path,   as the power house because they   Bangladesh is set to                                                                        they are fed properly and paid
 brands through a visit and   qualities are necessary to   you have to give 110% effort to   have been able to evolve   emerge as the next                                                                          on time. Not only the workers
 media. Now social media   be successful in life   become successful. Like I always   according to the demand.   manufacturing hub for                                                                              but their families are dependant
 and  word of mouth have   irrespective of the sector. It   say, there is no short-cut in life!   For example, if a consumer   the global footwear                                                                  on us, Apex is well aware of that
 become the primary for   begins with choosing the       wants a specific feature on a   industry. Besides low-cost                                      increase our productivity.   Bangladesh will become very   responsibility.
 communication with        How was your experience       mobile phone, as a phone      labour, what are the                                              China’s labour force is much   strong. Honourable Prime    What is your vision as
 consumers, nothing stays   of working for Being         company, you will not be able to   aspects of the industry we                                   more productive and capable of   Minister has set a target of 5$
 hidden from the eyes of the   Human?                    survive without providing that   should focus, to ensure                                        delivering output a times    billion export but I believe it   CEO of Apex Footwear?
 consumers.                I worked with being human for   feature. One of the reasons   robust growth?                                                  higher ultimately compensating   will surpass that.        We haven't even started yet!
 From your experience,   So, when I look at retail   two years. I started the brand in   companies like GM and Ford   Bangladesh’s economy is            for the higher wages. Therefore,   There are some hurdles that are   (laugh). There is a long way to
 what are the aspects   perceptually, it is how you   India. Initially, Salman Khan had   have been bankrupt because they   sprinting. The primary reason   we (Bangladesh) are lacking in   required to be passed before   go, as I stated, it is not the
                                                         thought themselves as the best,
                                                                                                                                                                                      that,logistics is one of them. It
 of the retail industry   ensure that the customers   a brand name called “Being       behind the keen interest from                                     productivity but the workers                               people rather the process that
 that you find   are given the comfort of   Human”, it did not have a story   until they suffered heavy defeat   investors is the availability of        are not to be blamed for that.   takes a lot of time to process   will make the organization
                                                         at the hands of Japanese car
                                                                                                                                                                                      our exports through the port.
 appealing?   buying at best possible   or concept. It is a charity where              competitive labour force and                                      We have to change the system                               successful. So, people will come
 environment. Retail is not   all the proceeds go for    makers.                       women workers. At our                                             which promotes low           Often, shipments are delayed   and go, but if there is a proper
 I've been in this industry for   just about selling a product,   humanitarian work.   You should always consider                                        productivity. As more and more   by weeks due to logistical   process in place, the business
 quite a while now. It has   it's also about selling an   Concurrently, we were   yourself a student which will   factories, almost 70% of workers       foreign companies come to    complications, but clients are   will continue to grow
                                                                                       are female. More female workers
 been almost 25 years after   experience. Therefore, if   approached by an Indian   help you to grow. You have to set                                    Bangladesh, they are bringing   going to penalise us       successfully.
 starting as a salesman.   you're not able to sell an   diversified textile and apparel   your sights for the next stage   contribute higher productivity of   new techniques to increase   nonetheless. I really hope the   We currently have about 250
                                                                                       a country. China has managed to
 Over the years, I have   experience, nobody's going   manufacturing company,   and grow accordingly. The                                                productivity. This will have a   government can solve this   stores, 222 franchises and 189
 worked at every stage of the   to buy your product.   Mandhana Industries who   moment you begin to think that   retain as one of the strongest         positive effect on the overall   issue.                    distributors. It is a remarkable
                                                                                       economic powers in the world
 ladder to reach here. Retail   Customers will always have   offered to avail the license to   you are at the top,it's easy to                           productivity of Bangladesh,                                achievement which has been
 is a uniquely dynamic   alternative choices, you   produce apparel for the brand.   fall. So, I always tell my team   because of the availability of a   concurrently it will become   Apex Footwear has now       made possible by the hard work
                                                                                       large female workforce.
 industry. It might not be   have to differentiate   Being purely an operations guy, I   that we are at the bottom of the                                more competitive. I am       decided to invest Tk100       done by our chairman. With his
 apparent to many, but the   yourself  by providing   was part of the team and we set   pyramid and there is a lot to be   Secondly, besides ensuring    confident that in the next five   crore more for building a   vision, I am sure we will do
                                                                                       competitive labour, we can
 sector is very glamorous,   unique retail experience.   achieved.                                                                                       years, footwear industry of   new factory to carter to     much better in future.
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