Page 56 - IBT December 2020
P. 56

CFO of the month



            A Testament                                                                                                                                                                                           Investing in CMSMEs                                   How crucial are the                can our NBFI sector adopt         on its own. There should be a

                                                                                                                                                                                                                                                                        adaptation and
                                                                                                                                                                                                                                                                                                           these technologies?
                                                                                                                                                                                                                                                                                                                                             separate line of business for banks
                                                                                                                                                                                                                  (cottage, micro, small and
                                                                                                                                                                                                                                                                        implementation of fintech in
                                                                                                                                                                                                                                                                                                                                             and NBFIs or NBFI should have the
                                                                                                                                                                                                                                                                                                           Very timely question indeed. Like I
                                                                                                                                                                                                                  medium enterprises) is
                                                                                                                                                                                                                                                                        the NBFI sector? Can you
                                                                                                                                                                                                                                                                                                                                             same scope of work like banks.
                                                                                                                                                                                                                                                                                                           said earlier, using of Fintech solution
                                                                                                                                                                                                                  still considered a
            of Commitment                                                                                                                                                                                         high-risk endeavor in our                             please share some of the           will be the Critical Success Factor for   Otherwise, NBFI cannot sustain for a
                                                                                                                                                                                                                                                                                                                                             long run and aim towards
                                                                                                                                                                                                                                                                        fintech solutions that
                                                                                                                                                                                                                                                                                                           any financial institution in the near
                                                                                                                                                                                                                  economy. How much does
                                                                                                                                                                                                                                                                                                                                             sustainable growth.
                                                                                                                                                                                                                                                                                                           future to stay in business with
                                                                                                                                                                                                                                                                        LankaBangla has
                                                                                                                                                                                                                  LankaBangla prioritize
                                                                                                                                                                                                                                                                                                                                             Policy changes are the main support
                                                                                                                                                                                                                                                                                                           sustainable growth. These three tools
                                                                                                                                                                                                                                                                        implemented?
                                                                                                                                                                                                                  CMSME investment? Do
                                                                                                                                                                                                                  you have any programs to
                                                                                                                                                                                                                                                                                                                                             afloat. Beside that development of
                                                                                                                                                                                                                                                                                                           interrelated and these can give any
                                                                                                                                                                                                                  assist CMSME clients?                                 Going forward Fintech solutions will be   (Big Data, IoT and AI) are   that is needed for NBFI to remain
                                                                                                                                                                                                                                                                        the critical success factor for an NBFI to
                                           Shamim Al Mamun elucidates the future                                                                                                                                  The CMSMEs being high risk has                        survive as well as to maintain a   financial institution an extra mileage   vibrant bond market by overcoming
                                                                                                                                                                                                                                                                                                                                             all existing hurdles is another
                                           of the NBFI sector and iterates                                                                                                                                        multiple dimensions, it depends                       sustainable growth as we will see   over its peer organizations. NBFIs   support government can do for NBFI.
                                                                                                                                                                                                                                                                                                           that are dealing or wants to deal
                                                                                                                                                                                                                                                                        massive technological evolution in next
                                           LankaBangla's dedication to its                                                                                                                                        from which point of view you are                      few years. As such, many of the    with mass consumer and SME clients
                                                                                                                                                                                                                  judging CMSMEs. If one sees
                                           consumers through robust innovation.                                                                                                                                   exposure to a CMSME customer as                       businesses of banks and NBFIs will be   will be benefited by exploiting these   Can you elaborate on the
                                                                                                                                                                                                                                                                                                                                             two deposit schemes Swasti
                                                                                                                                                                                                                  a standalone investment, it is                        taken over by Fintech based institutions   tools. These tools will help a   and Protiva, that
                                                                                                                                                                                                                                                                                                           financial institution to understand
                                                                                                                                                                                                                  highly risky. But if you see it from                  in coming days. Moreover, the use of
                                             to December 31, 2020. These                                                                                                                                                                                                Fintech helps a financial institution to   the behavior and trend of consumers   LankaBangla has launched
                                             initiatives have helped the NBFI                                                                                                                                     a portfolio perspective, given                        scale up business, to serve customers   and thus the Company can offer the   with life insurance
                                             sector to some extent. As on June                                                                                                                                    proper risk management practices                      better, to increase effectiveness and   right products and services to cater   coverage? What are the
                                             30, 2020 private advance                                                                                                                                             are in place it can be a pretty                       efficiency of business operations and   the needs of consumers. Moreover,   objectives behind these two
                                             portfolio of NBFI sector stands at                                                                                                                                   diversified investment as a large                     thus increase the bottom line.     these tools will also help to render   schemes? Please highlight
                                             567.51 bn which was 575.55 bn                                                                                                                                        number of the borrowers from                          At LankaBangla, we are in the process   superior customer service and to help   the benefit of the schemes
                                             as on December 31, 2019, a                                                                                                                                           various sectors and geographic                        of implementing many fintech       risk management including         for customers?
                                                                                                                                                                                                                  regions yields substantial
             Since the pandemic's            negative growth of 1.4% against                                                                                                                                      diversification benefit which in                      solutions. We are about to launch an AI   determining credit score of an   Swasti and Protiva are kind of
                                                                                                                                                                                                                                                                                                           applicant automatically, detection of
                                             banking sector positive private
             fallout, the government         sector credit growth of 4.19% in                                                                                                                                     turn reduce risk in portfolio level.                  based chatbot which will give      fraud and error, helping clients not to   Bancassurance product where the
             has provided numerous           first half of 2020. The apparent                                                                                                                                     Also, from the perspective of                         customers instant service round the   go beyond their credit limit etc.  customers will get life insurance
             incentives, including           problem of liquidity dryness for                                                                                                                                     liquidity management, the                             clock from anywhere in the world. We   It will take time for NBFI sector to   coverage without paying any
             stimulus funds and              the NBFI sector has not been   As scope of business for banks                                                                                                        CMSMEs can be considered as a                         are in the process of implementing a   adopt those technologies in large due   premium. The objective of these two
             relaxing loan                   solved that much round the year.  and NBFIs are almost the same in                                                                                                   well-diversified laddered portfolio                   digital wallet for our customers   to the necessity of huge capital   products are to take care of our
                                                                                                                                                                                                                                                                        whereby our customers can transfer
             restructuring policy for        Nevertheless, the whole economy   Bangladesh, competitions are                                                                                                       of loans that has a high certainty                    their funds in the digital wallet from   investment and requirement for   customers and their beloved families
                                                                            fierce although the strength of
                                                                                                                                                                                                                                                                                                                                             in the event of any unhappy event.
             the NBFI sector. How            has benefited from government   banks and NBFIs are totally                                                                                                          of cash flow with very low                            any bank or credit card and pay any   individual Company specially for   LankaBangla will pay all the
             have the initiatives            initiatives. Despite COVID-19,   different. Usually the cost of fund                                                                                                 concentration risk. In aggregate                      dues of LankaBangla or any DPS     those NBFIs who are not dealing with   premium to insurance companies on
             helped in overcoming the        major economic indicators of   of NBFI is higher than bank as                                                                                                        this business model with high                         payment or even can place a deposit.   consumer and SME business by that   behalf of customers.
             adverse impacts of              inflation, exchange rate, GDP   NBFI has to collect public deposits                                                                                                  risk-adjusted return, exposure to                     We are also working on online approval   much.                       “SWASTI” is a unique savings plan
             COVID-19?                       growth, export and remittance   at a higher rate than bank and a                                                                                                     CMSMEs can be considered as a                         systems whereby an application for any   However, at the Company level, few   with dual benefit for customers.
             Likewise developed countries,   growth, reserve money etc. are   sizeable funding of NBFI comes                                                                                                      sound investment strategy.                            consumer loan will be approved by the   NBFIs may adopt these soon.   Under this scheme nominee(s) will be
             Bangladesh Government has       rising well.                   from Bank at a high rate. Due to                                                                                                      At LankaBangla we are increasing                      system at the quickest possible time by   LankaBangla will plausibly be the   eligible to get full maturity value in
                                                                                                                                                                                                                  our exposure to CMSMEs as a
             taken numerous steps to                                        this, the lending rate offered by                                                                                                                                                           using machine algorithms and big data.   first NBFI who will adopt all of these   case of death or permanent disability
             overcome any negative economic   What are the challenges       NBFI is also higher than in banks.                                                                                                    prioritized strategic agenda; we                      We are also thinking to exploit block   technologies as we are the only credit   (accidental) of the Account Holder at
                                                                                                                                                                                                                  have proper infrastructures,
             impact of the pandemic including:   that the NBFI sector faces   Higher lending rates discourage                                                                                                                                                           chain technology for fostering our   card issuer NBFI in Bangladesh and   any time for any reason (including
             declaring loan based stimulus   in terms of competition        good customers to take borrowing                                                                                                      product, people, and processes in                     supply chain financing business.   we firmly believe exploitation of   COVID-19).
                                                                                                                                                                                                                  place to increase our CMSME
             fund for export oriented, large   against the banks? What      from NBFI. Therefore, NBFI is                                                                                                                                                               Besides these we have already made tie   these technologies will give us an   “Protiva” is for the new generation to
             and CMSME sector, reduction of   can be done to overcome       experiencing increasing NPL day                                                                                                       portfolio aggressively. Coming                        up with most of the digital payment   extra boost in our consumer business   explore new horizons. It is a
                                                                                                                                                                                                                  days, we will increase our touch
             AD ratio, bank rate, repo rate and   them?                     by day. To solve this problem, the                                                                                                                                                          solution providers so that our     especially in the credit card segment.  specialized deposit scheme with life
             CRR rate, waiver of interest on   From the experience of other   cost of fund of NBFI must be                                                                                                        point across the country to cater                     customers can pay at their convenience.                              insurance (including COVID-19)
                                                                                                                                                                                                                  to CMSME specially Cottage and
             loans for 2 months, moratorium   countries, Bank and NBFIs have   reduced so that lending rate of                                                                                                                                                          We have already transformed our credit   What are the legal and      coverage free of cost. The minor
             on loan payments up to December   different lines of business and do   NBFI comes closer to the  rate                                                                                                Micro segments. We have a special                     card software and implemented      regulatory challenges that        account holder under this scheme
                                                                                                                                                                                                                  program named “SHIKHA”
             31, 2020 etc. Although most of   not compete with each other   offered by banks.                                                                                                                                                                           TranzWare which will help the Company   remain for the NBFI sector?   will be eligible to get full maturity
             the incentives have been designed   rather work as supplementary   Bond market development is                                                                                                        designed for women entrepreneurs                      to capture Big Data and serve the   What kind of government          value in case of death or permanent
                                                                                                                                                                                                                  in CMSME segments which offers
             for banks, NBFI sector also get   institutes. Usually bank finances   inevitable for survival and                                                                                                                                                          customers in a better way with the right   support is the industry   disability (accidental) of the legal
             some benefits from those        for short term tenure and NBFI   sustainable growth for NBFIs as                                                                                                     both loan and deposit products to                     products and services.             seeking to overcome the           guardian at any time for any reason.
                                                                                                                                                                                                                  women entrepreneurs. Under loan
             initiatives like: quota of 1,000   finances for long term tenure and   this is the only long term source                                                                                                                                                                                      hurdles?                          We encourage customers to take
             crore from CMSME sector and of   bank is dependent on public   for NBFI that is less costly. Classic                                                                                                 products, women entrepreneurs                         How can the use of                 Legal and regulatory challenges of an   these schemes as it will give them
                                                                                                                                                                                                                  are getting loans on relatively
             1,500 crore from large sector’s   deposit especially for short to   example is NBFCs of India who                                                                                                                                                          technologies such as Big Data,     NBFI is the limitation in its scope.   free life insurance coverage and will
             stimulus package, reduction of   medium term while NBFI takes   source their major fund from bond                                                                                                    easy terms and under deposit                          IoT, and AI change the way         Like I said earlier NBFI has to   give their family a financial support
                                                                                                                                                                                                                  products, women are getting
             CRR from 2.5% to 1.5%,          long term fund at reasonable rate   market and cost of bond is less                                                                                                                                                        NBFI(s) operate? How soon          compete with banks on an uneven   in the event of any unprecedented
             moratorium on loan payments up   especially from bond market.  than the public deposit                                                                                                               higher rates than normal deposit                                                         field as NBFI cannot do many things   accident.
                                                                                                                                                                                                                  customers.
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