Page 58 - IBT December 2020
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Investing in CMSMEs   How crucial are the       can our NBFI sector adopt         on its own. There should be a
 (cottage, micro, small and   adaptation and     these technologies?               separate line of business for banks
 medium enterprises) is   implementation of fintech in   Very timely question indeed. Like I   and NBFIs or NBFI should have the
 still considered a   the NBFI sector? Can you   said earlier, using of Fintech solution   same scope of work like banks.
 high-risk endeavor in our   please share some of the   will be the Critical Success Factor for   Otherwise, NBFI cannot sustain for a
 economy. How much does   fintech solutions that   any financial institution in the near   long run and aim towards
 LankaBangla prioritize   LankaBangla has        future to stay in business with   sustainable growth.
                                                                                   Policy changes are the main support
 CMSME investment? Do   implemented?             sustainable growth. These three tools   that is needed for NBFI to remain
 you have any programs to   Going forward Fintech solutions will be   (Big Data, IoT and AI) are   afloat. Beside that development of
 assist CMSME clients?  the critical success factor for an NBFI to   interrelated and these can give any   vibrant bond market by overcoming
                                                 financial institution an extra mileage
 The CMSMEs being high risk has   survive as well as to maintain a   over its peer organizations. NBFIs   all existing hurdles is another
 multiple dimensions, it depends   sustainable growth as we will see   that are dealing or wants to deal   support government can do for NBFI.
 from which point of view you are   massive technological evolution in next   with mass consumer and SME clients
 judging CMSMEs. If one sees   few years. As such, many of the   will be benefited by exploiting these   Can you elaborate on the
 exposure to a CMSME customer as   businesses of banks and NBFIs will be   tools. These tools will help a   two deposit schemes Swasti
 a standalone investment, it is   taken over by Fintech based institutions   financial institution to understand   and Protiva, that
 highly risky. But if you see it from   in coming days. Moreover, the use of
 to December 31, 2020. These   Fintech helps a financial institution to   the behavior and trend of consumers   LankaBangla has launched
 initiatives have helped the NBFI   a portfolio perspective, given   scale up business, to serve customers   and thus the Company can offer the   with life insurance
 sector to some extent. As on June   proper risk management practices   better, to increase effectiveness and   right products and services to cater   coverage? What are the
 30, 2020 private advance   are in place it can be a pretty   efficiency of business operations and   the needs of consumers. Moreover,   objectives behind these two
 portfolio of NBFI sector stands at   diversified investment as a large   thus increase the bottom line.  these tools will also help to render   schemes? Please highlight
 567.51 bn which was 575.55 bn   number of the borrowers from   At LankaBangla, we are in the process   superior customer service and to help   the benefit of the schemes
 as on December 31, 2019, a   various sectors and geographic   of implementing many fintech   risk management including   for customers?
 regions yields substantial
 Since the pandemic's   negative growth of 1.4% against   diversification benefit which in   solutions. We are about to launch an AI   determining credit score of an   Swasti and Protiva are kind of
 banking sector positive private
                                                 applicant automatically, detection of
 fallout, the government   sector credit growth of 4.19% in   turn reduce risk in portfolio level.   based chatbot which will give   fraud and error, helping clients not to   Bancassurance product where the
 has provided numerous   first half of 2020. The apparent   Also, from the perspective of   customers instant service round the   go beyond their credit limit etc.  customers will get life insurance
 incentives, including   problem of liquidity dryness for   liquidity management, the   clock from anywhere in the world. We   It will take time for NBFI sector to   coverage without paying any
 stimulus funds and   the NBFI sector has not been   As scope of business for banks   CMSMEs can be considered as a   are in the process of implementing a   adopt those technologies in large due   premium. The objective of these two
 relaxing loan   solved that much round the year.  and NBFIs are almost the same in   well-diversified laddered portfolio   digital wallet for our customers   to the necessity of huge capital   products are to take care of our
             whereby our customers can transfer
 restructuring policy for   Nevertheless, the whole economy   Bangladesh, competitions are   of loans that has a high certainty   their funds in the digital wallet from   investment and requirement for   customers and their beloved families
 fierce although the strength of
                                                                                   in the event of any unhappy event.
 the NBFI sector. How   has benefited from government   banks and NBFIs are totally   of cash flow with very low   any bank or credit card and pay any   individual Company specially for   LankaBangla will pay all the
 have the initiatives   initiatives. Despite COVID-19,   different. Usually the cost of fund   concentration risk. In aggregate   dues of LankaBangla or any DPS   those NBFIs who are not dealing with   premium to insurance companies on
 helped in overcoming the   major economic indicators of   of NBFI is higher than bank as   this business model with high   payment or even can place a deposit.   consumer and SME business by that   behalf of customers.
 adverse impacts of   inflation, exchange rate, GDP   NBFI has to collect public deposits   risk-adjusted return, exposure to   We are also working on online approval   much.   “SWASTI” is a unique savings plan
 COVID-19?  growth, export and remittance   at a higher rate than bank and a   CMSMEs can be considered as a   systems whereby an application for any   However, at the Company level, few   with dual benefit for customers.
 Likewise developed countries,   growth, reserve money etc. are   sizeable funding of NBFI comes   sound investment strategy.   consumer loan will be approved by the   NBFIs may adopt these soon.   Under this scheme nominee(s) will be
 Bangladesh Government has   rising well.  from Bank at a high rate. Due to   At LankaBangla we are increasing   system at the quickest possible time by   LankaBangla will plausibly be the   eligible to get full maturity value in
 our exposure to CMSMEs as a
 taken numerous steps to   this, the lending rate offered by   using machine algorithms and big data.   first NBFI who will adopt all of these   case of death or permanent disability
 overcome any negative economic   What are the challenges   NBFI is also higher than in banks.   prioritized strategic agenda; we   We are also thinking to exploit block   technologies as we are the only credit   (accidental) of the Account Holder at
 have proper infrastructures,
 impact of the pandemic including:   that the NBFI sector faces   Higher lending rates discourage   chain technology for fostering our   card issuer NBFI in Bangladesh and   any time for any reason (including
 declaring loan based stimulus   in terms of competition   good customers to take borrowing   product, people, and processes in   supply chain financing business.   we firmly believe exploitation of   COVID-19).
 place to increase our CMSME
 fund for export oriented, large   against the banks? What   from NBFI. Therefore, NBFI is   Besides these we have already made tie   these technologies will give us an   “Protiva” is for the new generation to
 and CMSME sector, reduction of   can be done to overcome   experiencing increasing NPL day   portfolio aggressively. Coming   up with most of the digital payment   extra boost in our consumer business   explore new horizons. It is a
 days, we will increase our touch
 AD ratio, bank rate, repo rate and   them?  by day. To solve this problem, the   solution providers so that our   especially in the credit card segment.  specialized deposit scheme with life
 CRR rate, waiver of interest on   From the experience of other   cost of fund of NBFI must be   point across the country to cater   customers can pay at their convenience.   insurance (including COVID-19)
 to CMSME specially Cottage and
 loans for 2 months, moratorium   countries, Bank and NBFIs have   reduced so that lending rate of   We have already transformed our credit   What are the legal and   coverage free of cost. The minor
 on loan payments up to December   different lines of business and do   NBFI comes closer to the  rate   Micro segments. We have a special   card software and implemented   regulatory challenges that   account holder under this scheme
 program named “SHIKHA”
 31, 2020 etc. Although most of   not compete with each other   offered by banks.  TranzWare which will help the Company   remain for the NBFI sector?   will be eligible to get full maturity
 the incentives have been designed   rather work as supplementary   Bond market development is   designed for women entrepreneurs   to capture Big Data and serve the   What kind of government   value in case of death or permanent
 in CMSME segments which offers
 for banks, NBFI sector also get   institutes. Usually bank finances   inevitable for survival and   customers in a better way with the right   support is the industry   disability (accidental) of the legal
 some benefits from those   for short term tenure and NBFI   sustainable growth for NBFIs as   both loan and deposit products to   products and services.  seeking to overcome the   guardian at any time for any reason.
 women entrepreneurs. Under loan
 initiatives like: quota of 1,000   finances for long term tenure and   this is the only long term source   hurdles?  We encourage customers to take
 crore from CMSME sector and of   bank is dependent on public   for NBFI that is less costly. Classic   products, women entrepreneurs   How can the use of   Legal and regulatory challenges of an   these schemes as it will give them
 are getting loans on relatively
 1,500 crore from large sector’s   deposit especially for short to   example is NBFCs of India who   technologies such as Big Data,   NBFI is the limitation in its scope.   free life insurance coverage and will
 stimulus package, reduction of   medium term while NBFI takes   source their major fund from bond   easy terms and under deposit   IoT, and AI change the way   Like I said earlier NBFI has to   give their family a financial support
 products, women are getting
 CRR from 2.5% to 1.5%,   long term fund at reasonable rate   market and cost of bond is less   NBFI(s) operate? How soon   compete with banks on an uneven   in the event of any unprecedented
 moratorium on loan payments up   especially from bond market.  than the public deposit  higher rates than normal deposit   field as NBFI cannot do many things   accident.
 customers.
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