Page 57 - IBT December 2020
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Investing in CMSMEs                                   How crucial are the                can our NBFI sector adopt         on its own. There should be a
                                                                                     (cottage, micro, small and                            adaptation and                     these technologies?               separate line of business for banks
                                                                                     medium enterprises) is                                implementation of fintech in        Very timely question indeed. Like I   and NBFIs or NBFI should have the
                                                                                     still considered a                                    the NBFI sector? Can you           said earlier, using of Fintech solution   same scope of work like banks.
                                                                                     high-risk endeavor in our                             please share some of the           will be the Critical Success Factor for   Otherwise, NBFI cannot sustain for a
                                                                                     economy. How much does                                fintech solutions that              any financial institution in the near   long run and aim towards
                                                                                     LankaBangla prioritize                                LankaBangla has                    future to stay in business with   sustainable growth.
                                                                                                                                                                                                                Policy changes are the main support
                                                                                     CMSME investment? Do                                  implemented?                       sustainable growth. These three tools   that is needed for NBFI to remain
                                                                                     you have any programs to                              Going forward Fintech solutions will be   (Big Data, IoT and AI) are   afloat. Beside that development of
                                                                                     assist CMSME clients?                                 the critical success factor for an NBFI to   interrelated and these can give any   vibrant bond market by overcoming
                                                                                                                                                                              financial institution an extra mileage
                                                                                     The CMSMEs being high risk has                        survive as well as to maintain a   over its peer organizations. NBFIs   all existing hurdles is another
                                                                                     multiple dimensions, it depends                       sustainable growth as we will see   that are dealing or wants to deal   support government can do for NBFI.
                                                                                     from which point of view you are                      massive technological evolution in next   with mass consumer and SME clients
                                                                                     judging CMSMEs. If one sees                           few years. As such, many of the    will be benefited by exploiting these   Can you elaborate on the
                                                                                     exposure to a CMSME customer as                       businesses of banks and NBFIs will be   tools. These tools will help a   two deposit schemes Swasti
                                                                                     a standalone investment, it is                        taken over by Fintech based institutions   financial institution to understand   and Protiva, that
                                                                                     highly risky. But if you see it from                  in coming days. Moreover, the use of
 to December 31, 2020. These                                                                                                               Fintech helps a financial institution to   the behavior and trend of consumers   LankaBangla has launched
 initiatives have helped the NBFI                                                    a portfolio perspective, given                        scale up business, to serve customers   and thus the Company can offer the   with life insurance
 sector to some extent. As on June                                                   proper risk management practices                      better, to increase effectiveness and   right products and services to cater   coverage? What are the
 30, 2020 private advance                                                            are in place it can be a pretty                       efficiency of business operations and   the needs of consumers. Moreover,   objectives behind these two
 portfolio of NBFI sector stands at                                                  diversified investment as a large                     thus increase the bottom line.     these tools will also help to render   schemes? Please highlight
 567.51 bn which was 575.55 bn                                                       number of the borrowers from                          At LankaBangla, we are in the process   superior customer service and to help   the benefit of the schemes
 as on December 31, 2019, a                                                          various sectors and geographic                        of implementing many fintech       risk management including         for customers?
                                                                                     regions yields substantial
 Since the pandemic's   negative growth of 1.4% against                              diversification benefit which in                      solutions. We are about to launch an AI   determining credit score of an   Swasti and Protiva are kind of
 banking sector positive private
                                                                                                                                                                              applicant automatically, detection of
 fallout, the government   sector credit growth of 4.19% in                          turn reduce risk in portfolio level.                  based chatbot which will give      fraud and error, helping clients not to   Bancassurance product where the
 has provided numerous   first half of 2020. The apparent                            Also, from the perspective of                         customers instant service round the   go beyond their credit limit etc.  customers will get life insurance
 incentives, including   problem of liquidity dryness for                            liquidity management, the                             clock from anywhere in the world. We   It will take time for NBFI sector to   coverage without paying any
 stimulus funds and   the NBFI sector has not been   As scope of business for banks   CMSMEs can be considered as a                        are in the process of implementing a   adopt those technologies in large due   premium. The objective of these two
 relaxing loan   solved that much round the year.  and NBFIs are almost the same in   well-diversified laddered portfolio                  digital wallet for our customers   to the necessity of huge capital   products are to take care of our
                                                                                                                                           whereby our customers can transfer
 restructuring policy for   Nevertheless, the whole economy   Bangladesh, competitions are   of loans that has a high certainty            their funds in the digital wallet from   investment and requirement for   customers and their beloved families
 fierce although the strength of
                                                                                                                                                                                                                in the event of any unhappy event.
 the NBFI sector. How   has benefited from government   banks and NBFIs are totally   of cash flow with very low                           any bank or credit card and pay any   individual Company specially for   LankaBangla will pay all the
 have the initiatives   initiatives. Despite COVID-19,   different. Usually the cost of fund   concentration risk. In aggregate            dues of LankaBangla or any DPS     those NBFIs who are not dealing with   premium to insurance companies on
 helped in overcoming the   major economic indicators of   of NBFI is higher than bank as   this business model with high                  payment or even can place a deposit.   consumer and SME business by that   behalf of customers.
 adverse impacts of   inflation, exchange rate, GDP   NBFI has to collect public deposits   risk-adjusted return, exposure to              We are also working on online approval   much.                       “SWASTI” is a unique savings plan
 COVID-19?  growth, export and remittance   at a higher rate than bank and a         CMSMEs can be considered as a                         systems whereby an application for any   However, at the Company level, few   with dual benefit for customers.
 Likewise developed countries,   growth, reserve money etc. are   sizeable funding of NBFI comes   sound investment strategy.              consumer loan will be approved by the   NBFIs may adopt these soon.   Under this scheme nominee(s) will be
 Bangladesh Government has   rising well.  from Bank at a high rate. Due to          At LankaBangla we are increasing                      system at the quickest possible time by   LankaBangla will plausibly be the   eligible to get full maturity value in
                                                                                     our exposure to CMSMEs as a
 taken numerous steps to   this, the lending rate offered by                                                                               using machine algorithms and big data.   first NBFI who will adopt all of these   case of death or permanent disability
 overcome any negative economic   What are the challenges   NBFI is also higher than in banks.   prioritized strategic agenda; we          We are also thinking to exploit block   technologies as we are the only credit   (accidental) of the Account Holder at
                                                                                     have proper infrastructures,
 impact of the pandemic including:   that the NBFI sector faces   Higher lending rates discourage                                          chain technology for fostering our   card issuer NBFI in Bangladesh and   any time for any reason (including
 declaring loan based stimulus   in terms of competition   good customers to take borrowing   product, people, and processes in            supply chain financing business.   we firmly believe exploitation of   COVID-19).
                                                                                     place to increase our CMSME
 fund for export oriented, large   against the banks? What   from NBFI. Therefore, NBFI is                                                 Besides these we have already made tie   these technologies will give us an   “Protiva” is for the new generation to
 and CMSME sector, reduction of   can be done to overcome   experiencing increasing NPL day   portfolio aggressively. Coming               up with most of the digital payment   extra boost in our consumer business   explore new horizons. It is a
                                                                                     days, we will increase our touch
 AD ratio, bank rate, repo rate and   them?  by day. To solve this problem, the                                                            solution providers so that our     especially in the credit card segment.  specialized deposit scheme with life
 CRR rate, waiver of interest on   From the experience of other   cost of fund of NBFI must be   point across the country to cater         customers can pay at their convenience.                              insurance (including COVID-19)
                                                                                     to CMSME specially Cottage and
 loans for 2 months, moratorium   countries, Bank and NBFIs have   reduced so that lending rate of                                         We have already transformed our credit   What are the legal and      coverage free of cost. The minor
 on loan payments up to December   different lines of business and do   NBFI comes closer to the  rate   Micro segments. We have a special   card software and implemented    regulatory challenges that        account holder under this scheme
                                                                                     program named “SHIKHA”
 31, 2020 etc. Although most of   not compete with each other   offered by banks.                                                          TranzWare which will help the Company   remain for the NBFI sector?   will be eligible to get full maturity
 the incentives have been designed   rather work as supplementary   Bond market development is   designed for women entrepreneurs          to capture Big Data and serve the   What kind of government          value in case of death or permanent
                                                                                     in CMSME segments which offers
 for banks, NBFI sector also get   institutes. Usually bank finances   inevitable for survival and                                         customers in a better way with the right   support is the industry   disability (accidental) of the legal
 some benefits from those   for short term tenure and NBFI   sustainable growth for NBFIs as   both loan and deposit products to           products and services.             seeking to overcome the           guardian at any time for any reason.
                                                                                     women entrepreneurs. Under loan
 initiatives like: quota of 1,000   finances for long term tenure and   this is the only long term source                                                                     hurdles?                          We encourage customers to take
 crore from CMSME sector and of   bank is dependent on public   for NBFI that is less costly. Classic   SHAMIM AL  products, women entrepreneurs   How can the use of         Legal and regulatory challenges of an   these schemes as it will give them
                                                                                     are getting loans on relatively
 1,500 crore from large sector’s   deposit especially for short to   example is NBFCs of India who   MAMUN, FCA                            technologies such as Big Data,     NBFI is the limitation in its scope.   free life insurance coverage and will
 stimulus package, reduction of   medium term while NBFI takes   source their major fund from bond   Senior Vice President & CFO  easy terms and under deposit   IoT, and AI change the way   Like I said earlier NBFI has to   give their family a financial support
                                                                                     products, women are getting
 CRR from 2.5% to 1.5%,   long term fund at reasonable rate   market and cost of bond is less   LankaBangla Finance Limited                NBFI(s) operate? How soon          compete with banks on an uneven   in the event of any unprecedented
 moratorium on loan payments up   especially from bond market.  than the public deposit  higher rates than normal deposit                                                     field as NBFI cannot do many things   accident.
                                                                                     customers.
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