Mahin Bin Mazher, Managing Director, X Index Companies

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After two decades of spearheading innovation and devising successful strategies, Mahin Bin Mazher divulges how he envisions carrying X Index Companies forward. 

You have been spearheading X Index as the managing director for 20 years now. Can you talk us through the evolution of the company from its inception and to the current state in our digitized world?
In 1977 under the leadership of our Chairman, Architect Mazherul Quader, the journey began with the inception of Index Architects Ltd. There are approximately 400+ projects under its name to date. We set up operations of Index Argo Industries Ltd. in 2000, where we produce poultry, fish-feed and day-old chicks. Starting its journey as a trend setter, XCG is one of the largest porcelain and ceramics tiles manufacturing companies in Bangladesh. We incorporated Index Holdings Ltd. in 2009 which deals in trading and the hospitality sector. The company’s main objective is investments in different concerns of the group, including Hotel X. Currently X Index Energy Ltd. is setting up 3 HFO based power plants. Driven by ideology, we focus on technology and technical businesses which are sustainable for long term. We are also an active advocate of green technology, support zero-emission and also promote wastage reduction through recycling.

The five core values – integrity, ethics, excellence, unity and responsibility are cited as the reasons for the success of X Index. Apart from the core values, what other factors have contributed to make X Index the industry leader it is?
Apart from the core values, one important factor must be mentioned is the ‘trustworthiness’. Our companies have a solid reputation among the business community. Also, the invaluable contribution of our employees from all sectors play a crucial role. Without their hard work and dedication, the company wouldn’t have flourished the way it has over the last four decades.

As the managing director, do you have a strategy to make sure all the companies under X Index are running smoothly and efficiently? Can you talk us through your process?
One of the difficulties the organization faces is a decent layer of mid-level administration to make life simpler. Our top administration always fill in as coaches to increase the expertise of skills. The organization likewise acquired specialists from various countries. It requires some investment and exertion to streamline forms, oversee individuals, and ensure the details are accounted for. Learning doesn’t occur in detachment. It is best served when empowering the free progression of thoughts. I generally urge my senior administration to share their thoughts and perspectives to push ahead.

Apart from the core values, one important factor must be mentioned is the ‘trustworthiness’. Our companies have a solid reputation among the business community. Also, the invaluable contribution of our employees from all sectors play a crucial role. Without their hard work and dedication, the company wouldn’t have flourished the way it has over the last four decades.

Can you talk us through the power projects, how will they contribute to the power sector of the country and how is X Index looking to empower the community?
In Bangladesh, the per capita availability of power is comparatively low when contrasted with our neighboring nations and the world standard. Owing to this low availability, we have observed a massive gap in demand. In this manner we decided to contribute years’ worth of our experience into the power sector to alleviate the situation. We are executing these capital-intensive tasks right now in collaboration with the government. Highly skilled professionals are employed, along with electrical and mechanical engineers. This leads to industrialization and will automatically empower the community.

What has been some of your most memorable accomplishment?
We have been recognized with the Business Asia Award under the category of ‘Best Ceramics Industry’ in 2012. Adding another feather to our cap, we were awarded in the ‘Successful Company Leader’ category in the highly acclaimed Bizz Awards. We received this in 2018 for maintaining consistent business excellence. We were featured on ‘Asia Agribiz’. Also our many achievements have been covered in many foreign magazines. Perhaps the accomplishment we take the most pride in is that most of our companies are ISO certified.

Can you tell us the kind of CSR activity X Index is passionate about?
Through a not for profit organization called KKF, we are carrying out different projects. The Kamrunnesa Khatun Foundation (KKF) is an independent nonprofit charity, committed to bettering lives for the disadvantaged people in Bangladesh. Our vision is that of a country of vibrant, inclusive communities where social enterprises thrive to ensure sustainable and equitable development through capacity building and promoting entrepreneurship and transforming the lives of the disadvantaged population. We aim to assist the underprivileged people to engage in self-development and facilitate their socioeconomic mobility, reduce poverty, inequality and vulnerability. Some of the projects we have undertaken are:
Khamarir Hashi: It is a project which thrives to ameliorate the lives of farmers. This program focuses on able but unsuccessful farmers so that they turn their lives around and emerge as successful entrepreneurs. KKF provides both financial and technical help to the beneficiaries.
Shelter House: KKF works with the underprivileged children from all over Bangladesh. KKF has a shelter house for the street children, accommodating around 100 of them. These children were practically abandoned by all the other charity organizations. We stood by them. This house offers its children both formal and non-formal education, proper nutrition, medical and entertainment facilities.
Targeting the ultra-poor: Through this program, KKF identifies the needs of the households that are too poor to access the traditional development interventions. This is a tailor-made program based on the needs and capacity of the individual households.
Human Rights and Legal Aid Services: Access to justice is defined as the ability of people to seek and obtain a remedy through formal or informal institutions of justice, in compliance with universal human rights standards. KKF upholds that in order to facilitate smooth access to justice pathways, it is necessary to ensure the quality of justice particularly through legal aid and awareness.

In Bangladesh, the per capita availability of power is comparatively low when contrasted with our neighboring nations and the world standard. Owing to this low availability, we have observed a massive gap in demand. In this manner we decided to contribute years’ worth of our experience into the power sector to alleviate the situation. We are executing these capital-intensive tasks right now in collaboration with the government.

What has been the inspiration that has shaped you becoming a person you are today?
I value intellectual thought process above everything else. Growing up in a family of highly educated individuals, the passion for carrying on the legacy was instilled in me. I am thankful to have grown up in a culture which values education. This inspired me to pursue higher studies in the U.S. and also motivated me to gain professional expertise. It was being raised in a culture of learning that has nurtured my appetite for knowledge, and this has been the driving factor in the person I am today.

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