Page 54 - IBT October 2020
P. 54

supply chain is also an essential part   The Digital Dynamics         imagination. Digital marketing will
             of the overall success. Apex Footwear                                 enable companies to monitor and
             Limited has successfully specialised   One of the most crucial aspects of   evaluate their campaigns which
             its online platform by offering    e-commerce is digital marketing; it is   facilitate efficient allocation of
             exclusive collections, bundle offers   essential to the company's success in   resources. It allows the company to
             and special discounts. They have aced   the digital platform. Strong digital   adapt and drive better results.
             consumer engagement through our    marketing strategy has been pivotal   Companies no longer need to worry
             digital platform. Apex is pursuing   for Apex Footwear Limited in     about obtaining feedback from the
             creating an experience around      achieving market supremacy. It has   customers; they can easily track a
             convenience by bringing the store to   allowed the company to concentrate   campaign's ROI and other indicators
             the consumer doorstep.             on its target audience and design   to see if it is driving valuable results
                                                campaigns that capture their       for the business. Apex has utilised
                                                                                   digital marketing to enhance
                                                                                   customer engagement which has led
                                                                                   to higher revenues. In the
                                                                                   post-pandemic world, they have
                                                                                   been able to design campaigns
                                                                                   which had remarkable effects on
                                                                                   their online sales figures. For
                                                                                   example, the Eid Ul Fitr online sale
                                                                                   was an online flash sale which saw
                                                                                   massive participation. It was
                                                                                   followed by "Apex Founder's Day"
                                                                                   which is designed to celebrate the
                                                                                   birthday of Syed Manzur Elahi –
                                                                                   Chairman Apex group via offering a
                                                                                   flat 26% discount on apex products
                                                                                   has been successful in creating a lot
                                                                                   of buzz.

 Shifting Consumer   Secret to Success                                             Leading by Innovation
                                                                                   Apex Footwear Limited continually
 Preference  Although the pandemic has                                             innovates itself to ensure that it
 At the height of the pandemic,   accelerated mass adaptation of                   leads the Bangladeshi footwear
 e-commerce among Bangladeshi
 Bangladeshi footwear industry   consumers, Apex Footwear Limited                  industry. Currently, the company is
 experienced a historical slump in   had to overcome some specific                 focusing on e-marketing and
 sales that pushed it near the edge of   challenges. Shoe shopping has             marketing automation. Learning
 collapse. Due to the countrywide   always been a physical experience for          through consumer engagement and
 lockdowns, most outlets were forced   Bangladeshi consumers, therefore,           social monitoring has become a
 to remain shut for the better part of   making them accustomed to the             priority. Apex is enhancing its online
 the last six months. Perhaps the                                                  catalogue and ensuring the best use
 it has enabled the Bangladeshi   missed opportunity to capitalise on   virtual experience was a giant leap   of social platforms in streamlining
 We are entering a new evolutionary   e-commerce sector to leapfrog a   Eid al-Fitr and Eid al-Adha dealt the   forward for the company. Apex was   target customers. As an
 stage of retail in which more   generation. The pandemic has paved   most significant blow to the industry   able to drive substantial traffic to   overwhelming proportion, the
 their website through an extensive
 economic activity will flow into   the way for massive digitalisation of   and its stakeholders. Fortunately, as   revenue is resourced from the
 e-commerce. In the past few months,   services, and consumers are leaning   the lockdowns are being lifted,   catalogue, competitive pricing and a   physical stores; Apex has launched
 seamless online customer journey.
 online shopping has gone from a   towards the digital platform to make   consumer confidence has been   ‘Lead2Store’ to ensure increased
 regular habit for a minority of   purchasing decisions. It has prompted   restored in the domestic market, and   The success of the company lies in its   footfall in its outlets. As we
 quest in replicating the in-store
 consumers to a crucial part of the   every industry towards a digital   it has been showing signs of recovery.   experience virtually – from product   advance, the company will focus
 Bangladeshi economy. While the   dimension. Concurrently, the   However, according to Apex,   selection to order delivery. The critical   more on adaptive and responsive
 economy recovers and consumer   domestic footwear industry is   consumer choices have inclined   aspect of driving mass adoption to   ads to maximize performance. There
 confidence is being restored, it has   becoming increasingly dominant in   towards value for money propositions.   digital in this category is offering a   will be an expanded collaboration
 become evident that the pandemic   the digital sphere. The digitalisation   The company is witnessing volume   seamless experience from product   with the major marketplaces for new
 has made some tectonic shifts in our   of the footwear market in Bangladesh   concentrations shift from leather to   discovery to purchase. Having a   digital opportunities and dynamic
 irreversible market dynamics. While   is led by Apex Footwear Limited, one   synthetic. Categories like flip flops see   world-class order fulfilment   user interface of apex4u.com to
 physical retail continues to suffer and   of the leading manufacturers of   increasing demand, especially in   experience through a fully integrated   ensure collections are available
 is unlikely to rebound any time soon,   quality footwear in Bangladesh.   semi-urban and rural areas.   according to the target audience.




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