Page 53 - IBT October 2020
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supply chain is also an essential part   The Digital Dynamics         imagination. Digital marketing will
                                                                                                                                          of the overall success. Apex Footwear   One of the most crucial aspects of   enable companies to monitor and
                                                                                    Although the                                          Limited has successfully specialised   e-commerce is digital marketing; it is   evaluate their campaigns which
                                                                                                                                          its online platform by offering
                                                                                                                                                                                                                facilitate efficient allocation of
                                                                                    pandemic has                                          exclusive collections, bundle offers   essential to the company's success in   resources. It allows the company to
                                                                                                                                                                             the digital platform. Strong digital
                                                                                                                                                                                                                adapt and drive better results.
                                                                                                                                          and special discounts. They have aced
                                                                                    accelerated                                           consumer engagement through our    marketing strategy has been pivotal   Companies no longer need to worry
                                                                                                                                                                             for Apex Footwear Limited in
                                                                                    mass                                                  digital platform. Apex is pursuing   achieving market supremacy. It has   about obtaining feedback from the
                                                                                                                                                                                                                customers; they can easily track a
                                                                                                                                          creating an experience around
                                                                                    adaptation of                                         convenience by bringing the store to   allowed the company to concentrate   campaign's ROI and other indicators
                                                                                                                                                                             on its target audience and design
                                                                                    e-commerce                                            the consumer doorstep.             campaigns that capture their       to see if it is driving valuable results
                                                                                                                                                                                                                for the business. Apex has utilised
                                                                                    among                                                                                                                       digital marketing to enhance
                                                                                                                                                                                                                customer engagement which has led
                                                                                    Bangladeshi                                                                                                                 to higher revenues. In the
                                                                                    consumers,                                                                                                                  post-pandemic world, they have
                                                                                                                                                                                                                been able to design campaigns
                                                                                    Apex Footwear                                                                                                               which had remarkable effects on
                                                                                    Limited had to                                                                                                              their online sales figures. For
                                                                                                                                                                                                                example, the Eid Ul Fitr online sale
                                                                                    overcome                                                                                                                    was an online flash sale which saw
                                                                                    some specific                                                                                                                massive participation. It was
                                                                                                                                                                                                                followed by "Apex Founder's Day"
                                                                                    challenges.                                                                                                                 which is designed to celebrate the
                                                                                                                                                                                                                birthday of Syed Manzur Elahi –
                                                                                                                                                                                                                Chairman Apex group via offering a
                                                                                                                                                                                                                flat 26% discount on apex products
                                                                                                                                                                                                                has been successful in creating a lot
                                                                                                                                                                                                                of buzz.

                                                Shifting Consumer                  Secret to Success                                                                                                            Leading by Innovation
                                                                                                                                                                                                                Apex Footwear Limited continually
                                                Preference                         Although the pandemic has                                                                                                    innovates itself to ensure that it
                                                At the height of the pandemic,     accelerated mass adaptation of                                                                                               leads the Bangladeshi footwear
                                                                                   e-commerce among Bangladeshi
                                                Bangladeshi footwear industry      consumers, Apex Footwear Limited                                                                                             industry. Currently, the company is
                                                experienced a historical slump in   had to overcome some specific                                                                                               focusing on e-marketing and
                                                sales that pushed it near the edge of   challenges. Shoe shopping has                                                                                           marketing automation. Learning
                                                collapse. Due to the countrywide   always been a physical experience for                                                                                        through consumer engagement and
                                                lockdowns, most outlets were forced   Bangladeshi consumers, therefore,                                                                                         social monitoring has become a
                                                to remain shut for the better part of   making them accustomed to the                                                                                           priority. Apex is enhancing its online
                                                the last six months. Perhaps the                                                                                                                                catalogue and ensuring the best use
             it has enabled the Bangladeshi     missed opportunity to capitalise on   virtual experience was a giant leap                                                                                       of social platforms in streamlining
 We are entering a new evolutionary   e-commerce sector to leapfrog a   Eid al-Fitr and Eid al-Adha dealt the   forward for the company. Apex was                                                               target customers. As an
 stage of retail in which more   generation. The pandemic has paved   most significant blow to the industry   able to drive substantial traffic to                                                              overwhelming proportion, the
                                                                                   their website through an extensive
 economic activity will flow into   the way for massive digitalisation of   and its stakeholders. Fortunately, as                                                                                               revenue is resourced from the
 e-commerce. In the past few months,   services, and consumers are leaning   the lockdowns are being lifted,   catalogue, competitive pricing and a                                                             physical stores; Apex has launched
                                                                                   seamless online customer journey.
 online shopping has gone from a   towards the digital platform to make   consumer confidence has been                                                                                                          ‘Lead2Store’ to ensure increased
 regular habit for a minority of   purchasing decisions. It has prompted   restored in the domestic market, and   The success of the company lies in its                                                        footfall in its outlets. As we
                                                                                   quest in replicating the in-store
 consumers to a crucial part of the   every industry towards a digital   it has been showing signs of recovery.   experience virtually – from product                                                           advance, the company will focus
 Bangladeshi economy. While the   dimension. Concurrently, the   However, according to Apex,   selection to order delivery. The critical                                                                        more on adaptive and responsive
 economy recovers and consumer   domestic footwear industry is   consumer choices have inclined   aspect of driving mass adoption to                                                                            ads to maximize performance. There
 confidence is being restored, it has   becoming increasingly dominant in   towards value for money propositions.   digital in this category is offering a                                                      will be an expanded collaboration
 become evident that the pandemic   the digital sphere. The digitalisation   The company is witnessing volume   seamless experience from product                                                                with the major marketplaces for new
 has made some tectonic shifts in our   of the footwear market in Bangladesh   concentrations shift from leather to   discovery to purchase. Having a                                                           digital opportunities and dynamic
 irreversible market dynamics. While   is led by Apex Footwear Limited, one   synthetic. Categories like flip flops see   world-class order fulfilment                                                          user interface of apex4u.com to
 physical retail continues to suffer and   of the leading manufacturers of   increasing demand, especially in   experience through a fully integrated                                                           ensure collections are available
 is unlikely to rebound any time soon,   quality footwear in Bangladesh.   semi-urban and rural areas.                                                                                                          according to the target audience.




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