NEXT-GEN HOSPITALITY

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A discussion about the luxury hospitality segment of Bangladesh with Md. Al Amin, Hotel Manager, Renaissance Dhaka Gulshan Hotel.


 

Bangladesh’s luxury hotel segment is witnessing a dynamic brand evolution marked by increased competition, niche positioning, and experiential marketing. Established global brands like Marriott, Radisson, and InterContinental are being joined by regional and boutique players such as Amari. Each brand seeks differentiation through design aesthetics, culinary experiences, wellness offerings, and digital innovation.

Renaissance Dhaka Gulshan Hotel, under the Marriott International umbrella, has strategically positioned itself as a lifestyle hotel catering to creative explorers and modern business travellers.

In this conversation, Md. Al Amin, Hotel Manager of Renaissance Dhaka, discusses the strategic positioning of the hotel that makes it so well poised to lead the next phase of luxury hospitality in Bangladesh.

 

Md. Al Amin
Hotel Manager
Renaissance Dhaka Gulshan Hotel

 

How does Renaissance Dhaka position itself in the evolving hospitality landscape in Bangladesh?

As the hotel manager of Renaissance Dhaka Gulshan, I’ve witnessed firsthand how Bangladesh’s hospitality landscape has transformed in recent years. With a growing middle and upper class, and an influx of international business and leisure travellers, the demand for upscale, experience-driven stays has surged. Renaissance Dhaka has carved a distinct niche by blending global Marriott International standards with authentic local experiences. We position ourselves not just as a place to stay, but as a destination in itself where each guest can discover the ‘unexpected’ through curated events, signature cocktails, cultural evenings, and interactive culinary experiences.

Our competitive edge lies in our ability to offer personalised service, contemporary design, and a vibrant social atmosphere, all while rooted in the culture and rhythms of Dhaka city. From our rooftop infinity pool with panoramic views to live music nights at R Bar, we offer more than just luxury; we offer connection.

What are your future revenue projections for the luxury segment in Bangladesh, and what role will Renaissance Dhaka play in achieving these forecasts?

The luxury segment in Bangladesh is poised for robust growth, with industry analysts projecting a 10–12% annual increase over the next five years, driven by increasing tourism, diplomatic visits, expatriate influx, and business travel. With more international events being hosted in Dhaka and more government efforts to boost tourism infrastructure, we anticipate higher occupancy rates and stronger average daily rates (ADR) across top-tier properties.

At Renaissance Dhaka, our strategy is aligned with these projections. We’re expanding our focus on high-impact partnerships from hosting international food festivals and art exhibitions to collaborating with celebrities and athletes like Hamza to draw in diverse, high-value clientele. We also plan to increase revenue through dynamic pricing models, digital marketing, and offering curated experiences for weddings, corporate events, and wellness retreats. Our venue, services, and reputation as a Marriott brand place us at the heart of this anticipated growth, not just participating, but driving it.

 


RENAISSANCE DHAKA HAS CARVED A DISTINCT NICHE BY BLENDING GLOBAL MARRIOTT INTERNATIONAL STANDARDS WITH AUTHENTIC LOCAL EXPERIENCES.


 

How is Renaissance Dhaka contributing to employment generation and workforce development within the hospitality sector in Bangladesh?

One of our proudest contributions is in building human capital. At Renaissance Dhaka, we currently employ over 300 individuals, many of whom have grown their careers within our walls. As part of Marriott’s global commitment to inclusive and sustainable employment, we prioritise hiring locally, training rigorously, and promoting from within. We offer structured internship programs in partnership with universities, mentoring young talent, and equipping them with world-class skills.

Moreover, we regularly conduct workshops and internal cross-training to ensure our team evolves with global hospitality standards. In a country where unemployment among educated youth is a concern, we see it as our duty to create not just jobs, but career paths. Our team is our brand, and we invest in them accordingly because behind every exceptional guest experience is a well-trained, passionate individual.

How would you compare the past, present, and anticipated future of the luxury hotel industry in Bangladesh, and where does Renaissance Dhaka fit into that narrative?

Historically, the luxury hotel industry in Bangladesh was limited, with only a few government-run or semi-private players dominating the scene. These offerings were functional but lacked the finesse, consistency, and global exposure that modern travellers expect. That changed in the last decade, as international chains like Marriott, InterContinental, and Radisson entered the market, bringing elevated standards and global best practices.

Today, the luxury segment is maturing. Guests are more discerning, seeking not just comfort, but purpose, sustainability, cultural authenticity, and memorable experiences. The pandemic accelerated this shift, placing greater emphasis on hygiene, digital convenience, and flexibility. Renaissance Dhaka has adapted quickly, offering contactless services, localised events, and personalised touches that reflect modern sensibilities.

Looking ahead, the future is bright. Bangladesh’s economic growth and infrastructure development will pave the way for more luxury properties. Renaissance Dhaka is well-positioned to lead this next chapter, a bridge between local soul and international sophistication, where every guest encounter is a chance to surprise and delight.

Photograph: Courtesy of Renaissance Dhaka Gulshan Hotel

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