Page 71 - IBT October 2020
P. 71

E-commerce



                                                                                   The Government of Bangladesh
                                                                                   approved online payment in                              commerce where a business                                               Post Pandemic-                                       transactions and if basic transactions     been around since before Covid   online and amenities are listed
                                                                                   2009 and the Bangladesh Bank                            decides to buy raw material                                                                                                  can be done with simple taps on the        but has seen an increase in   out. Pictures are provided as
                                                                                   approved the use of debit and                           from another business to use                                            the New Normal                                       mobile phone, it does make bank runs       viewership during the lockdown.  proof and payment is collected
                                                                                   credit cards for online payments                        in the final product of their                                           Fortunately or unfortunately, due                    quite redundant.                           Buying and selling of “pre-loved”   online. The rise of this new
                                                                                   in 2013. E-commerce in                                  own. Consumer to consumer                                               to the pandemic, e-commerce                          Another sector that this pandemic has      or used goods has become      phenomenon in the
                                                                                   Bangladesh has been                                     e-commerce deals with buying                                            through Facebook and other social                    forced into electronic evolution is the    something of a trend. While   holiday/tourism industry has
                                                                                   non-taxable since 2016 and has                          and selling of mostly used                                              media has expanded. Due to                           field of medicine. While it may seem       vintage goods had always held a   given serious and unexpected
                                                                                   gained momentum ever since.                             goods between two odd                                                   restrictions on going out in public                  obvious that hospitals and doctors         certain appeal for people in the   competition to residential hotels
                                                                                   Around 10 billion takas worth of                        consumers. Mobile commerce                                              gatherings, Facebook sellers as                      make the most money out of almost          West and yard sales are not just   and the hospitality industry.
                                                                                   transactions take place each year                       and Facebook commerce are                                               well as sellers with their own                       any life endangering tragedy, there is     accepted but looked forward to,   Bangladeshis have not only listed
                                                                                   from the E-commerce website.                            relatively new phenomena and                                            websites have been able to rope in                   more to this, at least this time, than     Bangalis had mostly turned up   their homes here but also actively
                                                                                   While there are many different                          have gained more momentum                                               more and more customers,                             meets the eye. While hospitals are         their noses to such products. This   seek vacation homes instead of
                                                                                   kinds of e-commerce, the ones                           than any of the other branches                                          including the online shopping                        jam-packed and doctors have their          mindset is now changing. As   hotel rooms fueling this up and
                                                                                   that stand out most in the case                         of e-commerce in a much                                                 sceptics who had thus far refused                    hands full with Covid patients, for        millennials instinctively lean   coming trend further.
                                                                                   of Bangladesh are business to                           shorter period of time. Buyers                                          to give in to the temptation.                        every doctor out on the frontline saving   towards economization, they see
                                                                                   consumer (B2C), business to                             and sellers on Facebook have                                            Exceptional customer service from                    lives, there are as many as 10 others      no harm in using products that   Come What
                                                                                   business (B2B), consumer to                             increased multifold during the                                          most of these sellers has gained                     who have stopped doing regular hours       have been used a few times but
                                                                                   consumer (C2C), mobile                                  pandemic, but that is not to                                            the trust of all those stuck home                    at their chambers thanks to the            still has enough life in them to   May
                                                                                   commerce (M-Commerce) and                               say that the number was any                                             and looking for necessary wares.                     pandemic. What also plays a part in        last them through their time of   Everything in life is fluid and
                                                                                   Facebook commerce                                       less significant even before the                                        Sellers have also seized the                         their decision to not hold chambers        need. This includes everything   susceptible to change. Commerce
                                                                                   (F-Commerce). Business to                               arrival of the new normal.                                              opportunity to deliver to homes                      physically is the lack of patients.        from used books, loved clothes   is no different. What was once a
                                                                                   consumer commerce is easy to                            Mobile commerce is simply an                                            those products that were until                       Non-covid patients, unless in a state of   that no longer, jewelry bought on   simple barter has come a long
                                                                                   understand as it follows the                            evolution of tradition for                                              now not delivered home, like                         emergency, prefer not going to hospitals                                 way to finally rest at virtual
                                                                                   conventional practice of buying                         certain business sectors like                                           groceries and medicine. The sector                   teeming with covid patients. They                                        trade. No doubt, this too is
             A buzz word in the world                                              from a business or manufacturer.                        the banking sector and the               confirm sales and have laid out   that has possibly gleaned the                     choose to stay home and call the                                         temporary and will change.
             of commerce,                                                          Business to business                                    financial sector in general as it        detailed supply and delivery   most advantage from this                             doctors over telephone. Doctors have                                     However, what makes the country
             E-commerce moves away                          By                     e-commerce however, is a                                deals with mobile payments               systems for seamless service.   pandemic situation is the delivery                  managed to find a silver lining to this                                  nearly 10 billion takas each year
             from the orthodox                              Munira                 slightly different model of                             and mobile banking.                      The entire process is run mostly   sector. Door to door service has                 awful situation in the form of                                           is significant enough to be mused
             methods of buying and                  Convenience  Fidai                                                                                                              by housewives and women who    been availed by a staggering                         telemedicine where patients can take                                     upon and discussed at length.
             selling and does the                                                                                                          E-commerce                               want to put their              number of people due to                              appointments with them online by                                         Bangladesh is a developing
             same activity online. The                                                                                                                                              entrepreneurial skills to use.   restrictions placed on getting out                 paying them through mobile payment                                       country. While we hoped to be a
             World Wide Web is vast                                                                                                        BC (Before                               E-commerce has given them a    of homes and suddenly, the                           options like Bkash. While patients still                                 middle income nation by 2021,
             and thus offers a bigger                                                                                                      Corona)                                  platform through which they    delivery service became an                           need to visit the hospital facilities for                                the pandemic has forced us to
             marketplace for buyers                                                                                                                                                 can attract and connect with   essential service rather than a                      running tests, most of the diagnosis                                     retrace our steps, pause, and
             and sellers to come                                                                                                           Online businesses had been on            like-minded customers.         simple matter of convenience, and                    can take place over video calls. While                                   re-evaluate our economy and its
             together and do business                                                                                                      the rise in Bangladesh before            Imitating the layout of Amazon   delivery men became unsung                         not ideal, the pandemic has given                                        loopholes. However, Bangladesh
             thanks to local,                                                                                                              the pandemic, with women                 and Barnes and Noble,          heroes without capes. Delivery                       doctors and patients with trivial                                        is resilient and ambitious, traits
             traditional marketplaces.                                                                                                     entrepreneurs behind the                 Rokomari.com has come forth    apps that thus far sold only food                    problems or routine issues a means to                                    that we can see in our topic of
             It draws on financial                                                                                                         steady climb of the                      to sell Bangla and English     now expanded to deliver parcels                      continue the doctor-patient relationship                                 e-commerce. What was once a
             technologies such as                                                                                                          phenomenon. According to the             books. Following in the        and medicine too, becoming a one                     and service even while maintaining                                       foreign concept has not only been
             electronic funds transfers                                                                                                    e-commerce association, there            footsteps of Amazon, is the    ‘site’ fits all platforms.                           distance and ensuring each other's         a whim and no longer wanted, to   understood by the entrepreneurs
             and management                                                                                                                are about 8000 or more                   Bangladeshi Jadroo.com, selling   The pandemic has also helped                      safety.                                    baby food processors, walkers   of this country but embraced and
             strategies such as supply                                                                                                     e-commerce pages on Facebook             a variety of homeware and      mobile commerce to gain                                                                         and other expensive things that   juiced out to the maximum.
             chain management and                                                                                                          only. From baby care goods to            other goods. Other platforms   momentum. Bangladesh has had                         International and                          are essential but grown out of as   Thousands of apps get written
             inventory management                                                                                                          dresses to accessories to                like Daraz.com have also done   mobile payment apps like Bkash                                                                 fast.                         and launched each day and
             systems. It relies on an                                                                                                      electronics, women have                  well in Bangladesh, despite not   and Rocket for a while now. The                   National B2C and                           Another great example of C2C   mostly all of them serve to make
             intricately woven door to                                                              Rise                                   stepped up to supplement their           being local sites. Aarong,     pandemic has given rise to the                       C2C E-commerce                             e-commerce is the concept of   the lives of their users easier or
             door delivery system                                                                                                          earnings and capitalize on the           Ecstasy and Cats Eye are a few   new normal of cashless                                                                        Airbnb. Home owners post their   more interesting. While reigning
             which serves as a                                                                                                             comfort and convenience of               local clothes brands that have   transactions, making apps like                     Certain apps like Ali.express and          homes online and invite       ideas like Uber and Amazon are
             backbone to this                                                                                                              the buyers to shop from home.            laid the foundation for online   Bkash and Rocket more and more                     Amazon allow customers in Bangladesh       vacationers to live in them. These   still foreign, apps like Pathao
             relatively new9, yet                                                                                                          Surely and steadily, these               clothing stores and others have   successful. Previously cash heavy                 to order and receive goods from other      homes may be uninhabited by   have emerged from the
             exponentially growing                                                                                                         entrepreneurs have taken                 confidently followed suit.     transactions like paying cab fares                   countries by paying a small shipment       the owners or shared by owners,   masterminds of this very country
             field.                                                                                                                        advantage of platforms such                                             and paying for food delivery are                     surcharge. Thanks to the pandemic,         at a time when holiday makers   and are making us proud all over
                                                                                                                                           as Facebook to go live, show             Thanks to the wide variety of   also seen to be using these apps                    and the closing down of theatres           decide to pay and live in them.   the world now. Therefore it would
                                                                                                                                           off their wares, receive                 goods, exceptional customer    to avoid hand to hand transfer.                      indefinitely, online platforms like iFlix   Usually more personal and    not be overly ambitious to
                                                                                                                                           feedback, and answer queries.            service and unwavering quality   Online banking has gained even                     have cropped up to satiate the             homelier than hotel rooms,    assume that come what may,
                                                                                                                                           They have drawn on the                   of goods, more and more        more popularity as these times                       entertainment needs of the audience.       vacationers now have whole    e-commerce in Bangladesh is here
                                                                                                                                           wonders of mobile commerce               customers have chosen to order   call for distancing rather than                    Following in the footsteps of global       apartments and houses at their   to evolve and stay around for a
                                                                                                                                           to receive advance payment to            in, rather than step out of their                                                   stalwart Netflix, the Bangali iFlix has    disposal. Homes are advertised   significant amount of time.
                                                                                                                                                                                    homes.                         queueing up for financial
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