Page 102 - ICE BUSINESS TIMES March 2020
P. 102

leading global re-insurer, Bangladesh’s
 overall insurance penetration stood at
 a meager 0.57% in 2018, the lowest in
 the emerging Asian communities.
 In recent years, there has been a lot of
 positive buzz around the insurance
 sector. An increasing number of
 individuals and entities are leaning
 towards insurance as a means of
 safeguarding themselves against
 potential risks. Through the
 reinforcement of trust and
 transparency, there is a sense of
 positivity around the sector which has
 initiated its reformation. The positive
 momentum prevailing across the
 industry has been possible through the
 joint effort of regulator, associations
 and some of the vigilant private sector
 players who are working as the
 harbingers of the brighter days.
 Guardian Life Insurance Limited is one
 of the names that comes at the
 forefront. It is the fastest-growing life
 insurance company and is setting
 benchmarks for the industry. With
 more than ten million lives insured,
 GLIL is penetrating the market at a
 rate that was unimaginable a decade
 ago. With intuition and innovation,   companies are service-oriented   on-boarded, Guardian keeps constant   With more than   Innovation
 GLIL has been able to introduce   industry. It is an intangible product;   communication with the client to ensure   300,000 lives   In order to keep up with the ever
 products specialized for various   a good insurance company should   enhanced services. They have created a   covered under   changing landscapes, every company
 sectors and Group Business (Group   have excellent customer service as   separate Group Client Service function in   must embrace innovation. GLIL has
 Insurance) is one of the most   core to its business. GLIL is dedicated   order to ensure a strong relationship   health and life   turned the entire insurance industry
 successful product areas where GLIL   to ensure that customers are updated   throughout the lifespan of the relationship.   coverage, the   around a corner by innovating to
 has changed the impression of   with every piece of information they   It allows the client’s flexibility to select the   make every step of the process easier
 corporate insurance.  need through its sales team, service   plan that has the aggregate benefit of the   secret to GLIL's   and more transparent. They design a
 A Group insurance scheme is   team and 24/7 call center.  company.  success in group   product according to the group
 essentially a health/medical insurance               business lies in the       client's needs. They have also
 plan that covers all the members of a   Relationship   Claim Settlement and     developed software which calculates
 However, the contribution of   Networking            core values of the
 the sector to an economy is   particular group, in this case,   Management      estimated premiums on the spot. A
 often understated. Insurance   employees of an organization. In a   GLIL has set a new benchmark in the   Parallel to the Corporate Relationship   company which   similar estimation used to take a lot
             Management department, the Claims
 sector contributes significantly   Over the past decade,   Group insurance policy, members get   industry for relationship   are: Customer   of time but now can be done even in
 to the aggregate economic   Bangladesh has experienced   insurance coverage at a reduced cost   management with corporate clients.   Department works diligently to ensure   few seconds. Innovation has truly put
             every case is handled smoothly and
 growth of a nation by   significant growth in various   as the provider's risk is spread across   It has set them apart from their peers   Service,   GLIL at the forefront of the insurance
 providing stability to the   sectors. It is one of the   a significant number of employees. As   and helped them to reach new   transparently. GLIL settles claims within   Relationship   boom.
             five working days after all the documents
 functioning of businesses and   fastest-growing economies in   our economy advances, Group   heights within a short period of time.   Management,   In a short span of six years, GLIL has
 generating long-term financial   the world, with an average   Insurance is becoming a necessity for   In just a few years, Guardian has   have been submitted. GLIL does not only   established itself as the most reliable
             ensure valid claims are paid but it also
 resources. It also provides   growth rate that is well above   many companies. It is a major   amassed 222 corporate clients. GLIL's   Innovation,   and competent insurance company in
 financial support and reduces   the Asian average. Conversely,   compliance issue for major MNC's and   approach to clients is uniquely   guarantees that all claims are processed   Networking and   Bangladesh. Group business has high
             promptly. GLIL has already paid over BDT
 uncertainties that individuals   the growth of the insurance   for the local companies, it allows a   Relationship Management,   impressive. Rather than just selling a   potential in Bangladesh. It has
 Insurance is one of the most   and companies face at every   sector has not been at par with   competitive advantage in the provision   Innovation, Networking and quick   product; they play the role of a   95 crores in claims in the segment.   quick Claim   become a necessity for numerous
 integral parts of the modern   step of their lifecycles. It   the economic boom. Insurance   for employee benefits at low cost. With   Claim Settlement.  consultant. After evaluating client's   Another unique selling proposition for   Settlement.  companies; GLIL wants to be the
 economy. It protects financial   provides an ideal risk   penetration rate in the country   more than 300,000 lives covered under      expectations, GLIL's representatives   Guardian Life is its wide span of hospital   harbinger of modern group insurance
 aspects of unexpected death,   mitigation mechanism against   hasn’t reached the expected   health and life coverage, the secret to   Customer Service  advise the best line of products   network. GLIL's hospital network is more   in Bangladesh. The company believes,
 injury, loss of property, loss of   events that can potentially   level compared to other   GLIL's success in group business lies   suitable according to the client’s   extensive than any of the peers in the   the more transparency they can
 earning power, legal liability   cause financial distress to a   developing countries.   in the core values of the company   Insurance has a lot to do about   needs.  market. Currently, there are 348 hospitals   provide, the better they can penetrate
 or other unexpected expenses.   family or establishment.  According to Swiss Re data, a   which are: Customer Service,   quality delivery of service. Insurance   Additionally, when a client is   under GLIL network.  in this promising market.



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