Page 101 - ICE BUSINESS TIMES March 2020
P. 101

leading global re-insurer, Bangladesh’s
             overall insurance penetration stood at
             a meager 0.57% in 2018, the lowest in
             the emerging Asian communities.
             In recent years, there has been a lot of
             positive buzz around the insurance
             sector. An increasing number of
             individuals and entities are leaning
             towards insurance as a means of
             safeguarding themselves against
             potential risks. Through the
             reinforcement of trust and
             transparency, there is a sense of
             positivity around the sector which has
             initiated its reformation. The positive
             momentum prevailing across the
             industry has been possible through the
             joint effort of regulator, associations
             and some of the vigilant private sector
             players who are working as the
             harbingers of the brighter days.
             Guardian Life Insurance Limited is one
             of the names that comes at the
             forefront. It is the fastest-growing life
             insurance company and is setting
             benchmarks for the industry. With
             more than ten million lives insured,
             GLIL is penetrating the market at a
             rate that was unimaginable a decade
             ago. With intuition and innovation,   The positive                    companies are service-oriented                          on-boarded, Guardian keeps constant                                 Innovation
             GLIL has been able to introduce                                       industry. It is an intangible product;                  communication with the client to ensure                             In order to keep up with the ever
             products specialized for various    momentum prevailing               a good insurance company should                         enhanced services. They have created a                              changing landscapes, every company
             sectors and Group Business (Group   across the industry               have excellent customer service as                      separate Group Client Service function in                           must embrace innovation. GLIL has
             Insurance) is one of the most       has been possible                 core to its business. GLIL is dedicated                 order to ensure a strong relationship                               turned the entire insurance industry
             successful product areas where GLIL                                   to ensure that customers are updated                    throughout the lifespan of the relationship.                        around a corner by innovating to
             has changed the impression of       through the joint                 with every piece of information they                    It allows the client’s flexibility to select the                    make every step of the process easier
             corporate insurance.                ef ort of regulator,              need through its sales team, service                    plan that has the aggregate benefit of the                          and more transparent. They design a
             A Group insurance scheme is         associations and                  team and 24/7 call center.                              company.                                                            product according to the group
             essentially a health/medical insurance                                                                                                                                                            client's needs. They have also
             plan that covers all the members of a   some of the vigilant          Relationship                                            Claim Settlement and                                                developed software which calculates
 However, the contribution of                                                                                                              Networking
 the sector to an economy is   particular group, in this case,   private sector players   Management                                                                                                           estimated premiums on the spot. A
 often understated. Insurance   employees of an organization. In a   who are working as   GLIL has set a new benchmark in the              Parallel to the Corporate Relationship                              similar estimation used to take a lot
                                                                                                                                           Management department, the Claims
 sector contributes significantly   Over the past decade,   Group insurance policy, members get   the harbingers of the   industry for relationship                                                            of time but now can be done even in
 to the aggregate economic   Bangladesh has experienced   insurance coverage at a reduced cost   management with corporate clients.        Department works diligently to ensure                               few seconds. Innovation has truly put
                                                                                                                                           every case is handled smoothly and
 growth of a nation by   significant growth in various   as the provider's risk is spread across   brighter days.  It has set them apart from their peers                                                      GLIL at the forefront of the insurance
 providing stability to the   sectors. It is one of the   a significant number of employees. As   and helped them to reach new             transparently. GLIL settles claims within                           boom.
                                                                                                                                           five working days after all the documents
 functioning of businesses and   fastest-growing economies in   our economy advances, Group   heights within a short period of time.                                                                           In a short span of six years, GLIL has
 generating long-term financial   the world, with an average   Insurance is becoming a necessity for   In just a few years, Guardian has   have been submitted. GLIL does not only                             established itself as the most reliable
                                                                                                                                           ensure valid claims are paid but it also
 resources. It also provides   growth rate that is well above   many companies. It is a major   amassed 222 corporate clients. GLIL's                                                                          and competent insurance company in
 financial support and reduces   the Asian average. Conversely,   compliance issue for major MNC's and   approach to clients is uniquely   guarantees that all claims are processed                            Bangladesh. Group business has high
                                                                                                                                           promptly. GLIL has already paid over BDT
 uncertainties that individuals   the growth of the insurance   for the local companies, it allows a   Relationship Management,   impressive. Rather than just selling a                                       potential in Bangladesh. It has
 Insurance is one of the most   and companies face at every   sector has not been at par with   competitive advantage in the provision   Innovation, Networking and quick   product; they play the role of a   95 crores in claims in the segment.   become a necessity for numerous
 integral parts of the modern   step of their lifecycles. It   the economic boom. Insurance   for employee benefits at low cost. With   Claim Settlement.  consultant. After evaluating client's   Another unique selling proposition for   companies; GLIL wants to be the
 economy. It protects financial   provides an ideal risk   penetration rate in the country   more than 300,000 lives covered under      expectations, GLIL's representatives   Guardian Life is its wide span of hospital   harbinger of modern group insurance
 aspects of unexpected death,   mitigation mechanism against   hasn’t reached the expected   health and life coverage, the secret to   Customer Service  advise the best line of products   network. GLIL's hospital network is more   in Bangladesh. The company believes,
 injury, loss of property, loss of   events that can potentially   level compared to other   GLIL's success in group business lies   suitable according to the client’s   extensive than any of the peers in the   the more transparency they can
 earning power, legal liability   cause financial distress to a   developing countries.   in the core values of the company   Insurance has a lot to do about   needs.  market. Currently, there are 348 hospitals   provide, the better they can penetrate
 or other unexpected expenses.   family or establishment.  According to Swiss Re data, a   which are: Customer Service,   quality delivery of service. Insurance   Additionally, when a client is   under GLIL network.  in this promising market.



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