Page 95 - ICE BUSINESS TIMES January 2020
P. 95

industry. Globally, businesses in all
             E-Commerce                                                             industries are including e-commerce
                                                                                    in their business models to avoid
             Our upcoming star                                                      the same fate as Borders.
                                                                                    In Bangladesh, many businesses
                                                                                    have reaped the benefits of
             Commercialization of the internet   Barnes & Noble Inc., founded in    e-commerce. Over 50,000 people are
             in the 1980s and 1990s forced   1886, is the largest physical          actively engaged in e-commerce and
             traditional market leaders of the   bookstore chain in America. It     within the next 10 years, the
             old economy to innovate, as they   opened its own online bookstore     number of people to be employed in
             were threatened by new entrants   in 2009 and introduced its own       this sector is forecasted to be about
             who seized the new technological   e-reader, Nook, to compete with     one million. In fact, the e-commerce
             opportunities. There are       Amazon’s Kindle.                        market is estimated to be worth
             countless examples of online   Meanwhile, Borders Group Inc.,          over 110 million USD
             businesses disrupting their    an international bookstore chain        (approximately 925 crore taka).
             respective industries, such as   founded in 1975, failed to adopt      Furthermore, the e-commerce sector
             Uber and Apple iTunes. But an   technology like its competitor         has attracted Foreign Direct
             unexpected instance of an      Barnes & Noble and it filed for         Investment (FDI), for instance from
             e-business forcing market leaders   bankruptcy in 2011. It failed to   China’s Alibaba Group which
             to become its followers is     recognize that demand for               bought Daraz.com, India’s MoMagic
             Amazon.com and its strategy in   e-books are growing in the U.S.       Technologies have launched
             the publishing industry.       and Europe, in fact, digital trade      Pickaboo in Bangladesh and Pathao
             Amazon is the world’s largest   book sales exceeded physical           had once received investment from
             diverse online retailer that began   trade book sales in the U.S. since   Indonesia’s Go-Jek. Traditional
             as an online bookstore in 1994.   2011. The case of Amazon,            brick-and-mortar stores have
             Currently, 70% of e-book sales are   Barnes & Noble and Borders        experienced significant growth in
             through Amazon, which is the   shows how the rise of                   sales through social media websites
             largest global e-book distributor.   e-commerce can change an          such as Facebook, especially for
                                                                                    clothing items, jewelry and
                                                                                    cosmetics. A survey of 81
                                                                                    companies revealed that those
                                                                                    which sold single products had seen
                                                                                    a 16% increase in sales through
                                                                                    online channels, while companies
                                                                                    selling multiple products online
                                                                                    experienced almost 25% revenue
                                                                                    growth.
                                                                                    Of course, there are certain
                                                                                    challenges that must be overcome
                                                                                    for e-commerce, outsourcing and
                                                                                    other IT-based industry to flourish
                                                                                    at its full potential. Firstly, there is
                                                                                    an urban-rural divide due to poor
                                                                                    internet connectivity in rural areas,
                                                                                    a significant obstacle as 65% of the
                                                                                    population resides in rural areas.
                                                                                    Secondly, all economic and
                                                                                    technological growth must be
                                                                                    pursued in a sustainable manner
                                                                                    for the sector to survive in the
                                                                                    long-term. Development of any kind
                                                                                    should be done without disrupting
                                                                                    the natural environment.
                                                                                    Businesses as well as the
                                                                                    government will need to come
                                                                                    together to address these issues
                                                                                    and ensure further growth in the
                                                                                    technological revolution.



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