Page 94 - ICE BUSINESS TIMES January 2020
P. 94

Organizations are generating   In Bangladesh, data analytics
                                                           huge storages of data daily,   is yet to be utilized to its full
                                                           which can be used to establish   potential. It is recently being
                                                           patterns and predict customer   used only in the banking
                                                           behavior. The use of big data   sector. Although in its
                                                           has increased efficiency in the   preliminary stages, research
                                                           health, education, research   has shown that banks and
                                                           and financial industry.      non-banking financial
                                                           Retailers around the world,   institutions in Bangladesh are
                                                           such as Target and Tesco, are   able to provide better online
                                                           using big data analytics.    financial services, as well as
                                                           Walmart, the world’s largest   core banking services, when
                                                           retailer, used data analytics   using big data analytics.
                                                           since 2004. It found that after   Bangladesh Bank has plans to
                                                           Hurricane Sandy, sales of    improve its performance with
                                                           various items such as        data analytics in the near
              Data                                         tarts increased. Consequently,   future and perhaps witnessing
                                                           flashlights and strawberry pop
                                                                                        the efficiency it brings to the
                                                           when Hurricane Frances hit,
                                                                                        banking sector, other
              Analytics:                                   Walmart ordered larger stocks   industries may follow suit. It
                                                           of those items from suppliers
                                                                                        would certainly benefit
              the next game                                and they sold perfectly well,   customers if retailers like
                                                           avoiding any stock shortages.
                                                                                        Agora, Lavender and Meena
              changer                                      In this way, retailers are   Bazar began to make use of
                                                           forecasting their customers’
                                                                                        their big data in the way
                                                           needs with data analytics.   Walmart has done.





             OUTSOURCING
             OUTSOURCING
             The hope of many young lives


              Outsourcing has become a     outsourcing, holding 16.8% of the
              powerful driver of change.   global market share. This arises
              Information technology (IT) in   from two sources of competitive
              particular is outsourced to be   advantage. Firstly, Bangladesh
              managed cost-effectively in many   has a more stable economy
              industries, including healthcare   compared to other developing
              and finance. Retailers are facing   nations around the world, for
              challenges in managing the   instance the inflation rate has
              extensive data being generated   been consistently within 6-8%
              daily, hence for better      over the last decade. Secondly,
              management and efficient data   the average salary of IT           the lowest income-group of the country.
              analysis, they are opting for   personnel in Bangladesh is 50%     Abu Kahar, a farmer’s son who failed
              third-party IT support. Many   lower than other Asian countries,   his HSC exams, received digital
              world-famous IT-based        hence foreign companies gain          marketing training from Bangladesh
              businesses, such as Skype, was   significant cost savings. The     Association of Software and Information
              built on outsourced materials.   workforce of Bangladesh           Services (BASIC) under their Learning
              Even small IT-based businesses   certainly benefits from           and Earning Development Project. He
              are outsourcing non-core     diversifying into this emerging       then went on to earn more than 1,000
              activities such as Born To Sell,   industry. About 40% of the      USD per month and has helped his
              which hired Eastern European   outsourced work is marketing        landless father purchase ample
              programmers and gained cost   and sales support while nearly       farmland for their family’s future. If this
              savings of up to 600,000 USD.   22% is in software development     technological growth is maintained,
              Bangladesh is the second most   and technology. Also, the benefits   then more success stories such as this
              popular destination for      of outsourcing are spreading to       will become the new norm.

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