Page 71 - IBT December 2020
P. 71

FUTURE OF
             E-COMMERCE AND

             NECESSARY

             GOVERNMENT

             SUPPORT


             Bhutan

             E-commerce in Bhutan is in its
             primary stages and Druksell being
             one of the first e-commerce
             companies in the country is still
             trying to innovate to overcome the                                        The foundation
             existing challenges. For example,                                         pursues these issues
             Bhutan's banking sector is not                                            in partnership with
             prepared for large online purchases                                       policy-makers,
             and has minimal foreign                     Sri Lanka                     business bodies,
             transactions happening under strict         Dulith Herath is certain that   think-tanks,
             regulation. Imports of goods in             e-commerce is here to stay and   journalists, citizens
             Bhutan is strictly regulated and            will be an integral part of   and other members
             expensive. It is one of the main            shopping for the next         of the civil society.
             challenges of e-commerce business           generation. However, there are
             in Bhutan. The government needs             four main things that the
             to assess the import barriers and           governments of developing
             allow the e-commerce companies to           countries need to do to ensure
             bring foreign products and sell             the robust growth of the sector.   About  FNF
             them to customers. Concurrently,            Firstly, the telco companies in   The Friedrich Naumann
             companies face logistical issues            the respective countries should   Foundation for Freedom is a
             daily, the last mile deliveries in          be made more competitive. The   foundation in the Federal
             Bhutan is very difficult because            government has to facilitate the   Republic of Germany devoted to
             some of the people live at                  competitiveness that will drive   the promotion of liberal
             1000-2000 metres above sea level.           the data costs down, which is   principles and political
             The government needs to work                essential for the growth of the   education. The goal of the
             with the stakeholders and find a            e-commerce sector. Secondly,   foundation is to advance the
             sustainable logistical and                  banks must understand the     principles of freedom and
             infrastructural solution to the             e-commerce business model to   dignity for all people in all
             existing issues.                            ensure proper funding. It can be   areas of society, both in
                                                         done by including a board     Germany and abroad.
                                                         member who is an expert on the   FNF Bangladesh works to
                                                         issue. Also, privacy laws must   increase civic awareness in
                                                         be brought at the early stages   promoting liberal values on the
                                                         of development to protect     market economy, the Right to
                                                         customer data.                Information Act and the
                                                         Most importantly, the post    chances and challenges of
                                                         office of the respective countries   digital transformation. The
                                                         must be given a facelift.     foundation pursues these issues
                                                         Logistics is essential in     in partnership with
                                                         e-commerce; we should utilise   policy-makers, business bodies,
                                                         the existing post office      think-tanks, journalists,
                                                         infrastructure for logistical   citizens and other members of
                                                         support. The networking       the civil society. FNF
                                                         capacity of the post office is   Bangladesh is registered under
                                                         immense and can result in     the Bangladesh NGO Affairs
                                                         win-win partnerships for all the   Bureau and has been working
                                                         respective stakeholders.      in the country since 2012.

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