Page 10 - November 2020
P. 10

FROM



                                                     THE




                                              EDITOR









                         The novel coronavirus has forced multiple   and industry experts, a litany of issues are
                         industries around the globe to completely   worth pondering over.
                         rehaul their dynamics. The silver lining that   The first and foremost issue is the lack of
                         shines a bright light into the way forward
                         has been the rapid adoption of technology   trust that cripples the market potential. The
                                                                resounding success of banking and mobile
                         across industries – especially the     financial services shows the dynamism we
                         exponential growth of e-commerce and   have in the financial sector, which also
                         delivery businesses. However, some     helped the rate of financial literacy go up in
                         industries are on the brink of closure. There   comparison to the previous decade and
                         is an urgency for out-of-the-box thinking   neighboring countries. However, the same
                         and for an unconventional approach which   is not true for the insurance market. Simply
                         stems from the need to sustain their   put, consumers here believe that the
                         business in a new, changing world. The
                         insurance industry is one such prime   insurance business is not trustworthy as
                                                                they are not going to get their money back
                         example.
                                                                in the time of need. Thanks to a plethora of
                         In the November 2020 issue of ICE Business   bad companies and their even worse
                         Times, we have delved into the exciting   practices, the industry is fraught with
                         world of InsurTech. InsurTech refers to the   mistrust and rumors. In a condition like this,
                         innovative technologies and new digital   ushering in a new innovation like InsurTech
                         tools developed to optimize the        and convincing the legacy companies to join
                         performance of insurance companies, to   the bandwagon will certainly not be an easy
                         deliver a better customer experience, and   task. The webinars try to find answers to
                         unlock the potential of advanced analytics.   solve that part of the puzzle. Participants
                         According to the latest reports and    like M Mosharraf Hossain, Chairman,
                         statistics, the global InsurTech market size   Insurance Development and Regulatory
                         will continue to grow. The growth of   Authority and Syed Mujibul Huq, Project
                         revenue will hit the point of $1,119.8 million   Director (Additional Secretary), iDEA Project,
                         by 2023.                               BCC, ICT Division have shared the
                                                                government’s vision to digitalize the sector
                         For a comprehensive look at the insurance   and other panelists from respective sectors
                         market of Bangladesh, and to gage the
                         potentials of InsurTech, IBT in collaboration   have discussed issues like trust building of
                                                                consumers, cybersecurity, digitalization and
                         with Green Delta Insurance Company
                         organized a signature webinar series of 4   collaboration among legacy companies to
                                                                work together with startups to make
                         episodes titled “Instituting InsurTech in
                         Bangladesh” in association with Shurokkha   InsurTech successful in Bangladesh. We at
                         (an online insurance portal) and with   ICE Business Times strongly believe, if the
                                                                recommendations from all these industry
                         support of iDEA project of ICT division and
                         BASIS (Bangladesh Association of Software   experts are implemented, that day won’t be
                                                                far away when consumers and companies
                         & Information Services). So far three
                         episodes of the webinar took place and   alike will embrace InsurTech for the greater
                                                                good of the industry. Happy reading!
                         from the discussions of the policymakers
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