Page 56 - ICE BUSINESS TIMES December 2019
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tools; we augment human   Bangladesh   When you put in   growth of the Bangladeshi
 intelligence and effort with   Telecommunication    economy has been about 6.5% on
 these advanced technologies.  Regulatory Commission   mobile services   average. In 2018, the growth was
 (BTRC) is targeting to               into a         7.3%, and hopefully, we will
 Your consumer base is   commence 5G mobile   community, you   surpass that rate this year
 incredibly large and   network by 2023? Do          (2019). It is the result of policy,
 diverse, does that make   you believe we are on   end up with   vision and execution of the
 predicting even more   track to achieve that   people having   government and people of
 challenging?  target?                               Bangladesh. This incredible
 Well, the good news is the   access to trade,       economic growth has raised     You have been in Bangladesh
 We have roughly 76 million   good at dealing with these   millions of people every year
 customers right now, and that   things. So eventually, we get   equipment that we're installing   commerce and   from poverty towards the middle   for three years now.Are you
 scale allows us to do very   good at dealing with the   right now is essentially the   education and   class, playing a significant role   having fun?
 significant analysis. For   challenges that exist in specific   last generation of 4g   in reducing inequalities.  Three   So, does it look like I'm having fun?
 example, GP serves up 400   markets.   equipment. And it's all   security.  key technologies facilitate in   (laugh) . I'm very passionate about
 million minutes of voice   designed to be somewhat   reducing inequalities are medical   being here. It has been a humbling
 services per day. In every one   Do you have to make any   compatible with 5g. So when   services, electrification, and   privilege to lead a company like this
 of those calls, there are   adjustments to your style   5g happens, we will be able to   mobile telecommunications.   that does so much good.
 multiple interactions. These   of leadership depending   launch in pockets 5g where it's   When you put in mobile services   Grameenphone pays more corporate
 interactions allow us to create   on the country you are   needed. But 5g will not bring a   into a community, you end up   tax than about five next companies
 models of how our customers   working?  revolution of new equipment.   with people having access to   combined. We are fully aware that
 and the economy behaves,   There might be some new   trade, commerce and education   70% of daily traffic goes through our
 much more complicated.   opportunities where   which eventually enables us to   Yes! I usually tend to be very   antennas, spectrum and   How do you deal with
 In the past, in telecom, the   otherwise we would not   Therefore, we moved to a   start crafting services and   deeply hands-on, involved in   baseboards in our equipment,   cyber security concerns?  and security. You also ensure   networks. In places like Sylhet and
                                                                                    Rajshahi, if our network goes down
 only real evolution was in   have searched before. The   products that meet the needs   every aspect of the business.   but it will not be a massive   There are a few things that keep   access to essential services like
 technology, and you could   process stipulates making   completely different operation   of clients. And that the ability   From working on promotions   revolution.   me awake, and I spend a lot of   medical care, information and   for 10 mins (it doesn't), the economy
 from where we were before.
                                                                                    stops because we have 80-85 market
 predict the path of   the organization leaner. It   of computing power today to   to setting up towers in various   There are three primary   time worrying about,   connectivity with your friends.
 progression.  Now, the   also involves removing   So, the answer to dealing with   crunch this amount of is such   districts, I prefer to be engaged   end of next year, we will have all   services for 5g. One is   cybersecurity is one of them. The   And it is in itself a form it is a   share. So this is a privilege.
 an uncertain future is to give
 transformation has   layers of management,   that the scale of it gives us an   in every operation. However,   our sites under 4G coverage   ultra-high-speed mobile   devices that we have in our   form of socio-economic   How do you like to spend
 become multidimensional;   automating and replacing   yourself the tools to be much   advantage rather than a   this business has become so   which amounts to approximately   services; the second thing is   hands today are the   development.   your free time?
 more flexible. And we call that
 every other aspect of the   outdated systems.  Instead   deficit.  massive and complex that it   95% of the population.   this massive machine type   supercomputers of a decade ago.   So the very nature of what we do
 sector is evolving,   of using massive system   “Agile”; we have to react   doesn't allow me to do that   We have 30-40 million people in   communication. So, MMPC,   We now operate on IP networks,   in the industry, not just myself   Free time!what's that? (laugh), we
 quickly. But we also have to
 including the regulatory   developments and releases   You have previously   anymore. Likewise,  our   our country who still use 2G   this requires very, very small   just like computers do. So the   but my colleagues in the telecom   have a hectic schedule but my free
 environment and   once every half year, or   predict and move fast while   worked as CEO of Telenor   corporate strategy of "Red way   My leadership team and I do not   handsets, for them migrating is   bandwidth. Many devices   risks are not only from handsets   sector, contributes to reducing   time is mostly spent with my family.
 being in touch with the market
 international competition.   every year, we now have a   Pakistan and Bulgaria,   of work" and "Agile" makes the   need to tell them how to do   more difficult as 4G smartphones   around the world, for example,   but for from other entities as   inequalities from the   I have two daughters in Canada who
 Concurrently, new players   customer-facing tool,   by using tools like Big Data   are there any specific   leader play a different role. So   something. We only explicate our   are expensive.  metering, electrical grid   well. Criminals might want to get   technological aspect.   are in university, so much of my
 and AI.
 are entering the market   MyGP, which we do   challenges that you had   the leader plays two particular   expectations in the end.    4G handsets are costly because   monitoring, water grid   in and play games with the   We are also moving to get more   time is spent sending them money
 like OTTs (Over The TOP),   releases every two weeks.         to overcome in   roles now; it includes setting   There are some exercises where   the government has put taxes on   monitoring use this   networks for industrial   women into management, it   (laugh). I have remarried, my wife is
 How has GrameenPhone
 cross-platform messaging   incorporated the use of    Bangladesh?  clear objectives and managing   I'm on the team but not leading.   its import. In my opinion, its   technology, this can be done   espionage or for hacking   makes the company more   a Kenyan national, she's from
 and VoIP platforms like   Big data and AI in its   the results closely.   My office doesn't have a big wall   (taxes) pretty reasonable and it   partly on 4g as well.   information about customers. We   productive. The decisions are   Nairobi. We have a four-year-old
 WhatsApp and Viber. Most   operations?  I've previously worked in   And in the middle, you let   around it and has a desk like   appears to be a successful policy   And then there's very fast, very   have a fundamental   more robust, and you represent   daughter, and they share their time
 importantly, consumer   markets similar to Bangladesh,   people within broad guidelines   everybody else, and anyone can   for the government actually to   highly reliable low latency,  5g   responsibility to ensure the   the client base that you serve   between Nairobi and here (Dhaka).
 behaviour and preferences   We use Big Data, Machine   including  Nigeria, Kenya and   find their way. My job as a   walk up to me. I am also part of   encourage manufacturers to build   services for gaming or   safety of our networks for   because 40- 50% of our client   When they are in town, that's 100%
 are constantly evolving.  learning, and some AI to   Tanzania. Like any other   leader is to set those very clear   some business teams only to   manufacturing facilities here in   autonomous vehicles or   national security reasons. So it's   base are women. We're also   of my time.When they are away, I
 provide guidance rather than
                                                     developing female managers for
 The Telecom industry   Consequently, the future is   design promotions. They help   market, Bangladesh has some   objectives and to manage the   being the final decision-maker.  Bangladesh. And the government   telerobotics. So, a doctor or a   something we spent a lot of time   every one of the leadership   spend most of my free time reading.
 of Bangladesh has put in the
 specific challenges. For us
 results at the end, and then
                                                                                    Most of the books that I pick up now
 us to understand the
 no longer predictable;
 is a dynamic and   consumers by Upazilas, or   (Telenor Group), Bangladesh   facilitate the way they do   right pair of barriers at the   surgeon doing surgery   on.  teams in the company.    have to do with international
 rapidly evolving   therefore, we have to   even smaller groups and   has been one of the most   things, but let people find their   Are you satisfied with the   border. If you're bringing in parts,   remotely over a wireless   Thirdly, by the end of this year,   economics or internet or
 allow ourselves to
 sector, what   design promotions accordingly.    successful ventures, and we've   way.  rate of 4G adaptation   the tariffs are more, if you're   network, those things are   Grameenphone has   we will have trained about   international politics. I usually use
 challenges does this   perceive/predict and react,   Grameenphone can modify the   been here for more than two   George Patton, the American   among Bangladeshi   bringing in components, they are   further down in the future for   committed to the UN SDG   300,000 adults, and a million   the reading List of  Fareed Zakaria,
 which is not easy for big
 pose? What are the   offers that consumers get,   decades. It is the cornerstone   general in the Second World   consumers?   lower. So the more you get into   us in Bangladesh, although   #10 – (Reduced   children face to face on how to   host of GPS on CNN. I don't miss
 strategies that help   companies.  To make that   based on their usage almost in   of our activities in Asia.  War, said to let people do their   Yes! The adaptation rate is   field manufacturing, the less   some of it might come, some   Inequalities) in   use the internet safely. We are   this program, and I like watching
 happen, we have had to
 you to ensure the   real-time.    For Bangladesh, some   job the way they want to, they   expensive it is to build a headset   specific applications might   Bangladesh, what are the   teaching them the importance of   what he does. And so I usually pick
 ship is guided in the   change the culture of not    We are also using more and   obstacles are very distinctive,   might surprise you with the   admirable. There are challenges,   here.  come early like robotics,   aspects of inequality does   having strong passwords,   books out of his reading list. For
 and most of them have to do with
 just Grameenphone
 right direction?  And while it may have caused a   manufacturing controls or so   GP want to address? What   dangers of sharing real-time
 fundamentally, but the   more of these tools for   for example, I've been here for   results. And this is what   handset availability.   on. Although, the business   are the activities you have   fiction, I'm a huge Star Trek and Star
 That's a wonderful   entire Telenor Group over   management of networks   36 months, and we have   happens in GP, we have a   Smartphones are expensive in   bit of a challenge for people to   cases are further out at this   undertaken to serve this   location and securing private   Wars fan. I've read 400 Star Trek
 question and a great topic   the last four years to   because they are becoming   already had three cyclones.   fantastic team of people, the   Bangladesh, but there's a   adopt, in the long term, this is an   moment. Eventually, every   objective?  information from strangers —   novels in my life. So I know
 to start the conversation   become much more   very complex.  Modern   These are obstacles that you   best in Bangladesh work for   reasonable good reason for that.   excellent decision. As the handset   application will happen in   Simultaneously, guiding them on   everything about Star Trek you want
 because our industry and   supple. It allowed us to   networking technologies   don't have in other parts of the   us, and they do amazing   Right now, we cover 71% of the   prices come down, people will   Bangladesh as well, and it will   I want to open this by saying one   how to use the internet   to know about.
 the world is becoming   adapt quickly and look for   require incredibly sophisticated   world. But we have become   things.   population with 4G. And by the   eventually migrate 4G handsets.  happen pretty quick.   thing, over the last decade, the   responsibly.
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