Page 52 - ICE BUSINESS TIMES December 2019
P. 52

Telecom Sector





                                                                                                                                                                                                                                                                                                                     tools; we augment human                                                                                                                                    Bangladesh
                                                                                                                                                                                                                                                                                                                     intelligence and effort with                                                                                                                               Telecommunication
                                                                                                                                                                                                                                                                                                                     these advanced technologies.                                                                                                                               Regulatory Commission
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                (BTRC) is targeting to
                                                                                                                                                                                                                                                                                                                     Your consumer base is                                                                                                                                      commence 5G mobile
             Trailblazing                                                                                                                                                                                                                                                                                            diverse, does that make                                                                                                                                    you believe we are on
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                network by 2023? Do

                                                                                                                                                                                                                                                                                                                     incredibly large and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                track to achieve that

                                                                                                                                                                                                                                                                                                                     predicting even more
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                target?

                                                                                                                                                                                                                                                                                                                     challenging?

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Well, the good news is the
                                                                                                                                                                                                                                                                                                                     We have roughly 76 million
             in Telco                                                                                                                                                                                                                                                                                                customers right now, and that   good at dealing with these                                                                                                 equipment that we're install
                                                                                                                                                                                                                                                                                                                                                  things. So eventually, we get


                                                                                                                                                                                                                                                                                                                                                                                                                                                                                right now is essentially the
                                                                                                                                                                                                                                                                                                                     scale allows us to do very
                                                                                                                                                                                                                                                                                                                                                  good at dealing with the

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                last generation of 4g
                                                                                                                                                                                                                                                                                                                     significant analysis. For

                                                                                                                                                                                                                                                                                                                                                  challenges that exist in specific

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                equipment. And it's all
                                                                                                                                                                                                                                                                                                                     example, GP serves up 400

                                                                                                                                                                                                                                                                                                                                                  markets.

                                                                                                                                                                                                                                                                                                                     million minutes of voice
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                compatible with 5g. So when
                                                                                                                                                                                                                                                                                                                     services per day. In every one   Do you have to make any                                                                                                   designed to be somewhat


                                                                                                                                                                                                                                                                                                                     of those calls, there are    adjustments to your style                                                                                                     5g happens, we will be able
                                                                                                                                                                                                                                                                                                                     multiple interactions. These   of leadership depending                                                                                                     launch in pockets 5g where i
                                                                                                                                                                                                                                                                                                                     interactions allow us to create   on the country you are                                                                                                   needed. But 5g will not brin
                                                                                                                                                                                                                                                                                                                     models of how our customers   working?                                                                                                                     revolution of new equipment.
                                                                                                                                                                                                                                                                                                                     and the economy behaves,                                                                                                                                   There might be some new
             In a conversation        much more complicated.   opportunities where                                                                                                                                                                                                                                   which eventually enables us to   Yes! I usually tend to be very                                                                                            antennas, spectrum and
             with Asif Tarafdar,      In the past, in telecom, the   otherwise we would not                                                                                                                                                                                             Therefore, we moved to a     start crafting services and   deeply hands-on, involved in                                                                                                 baseboards in our equipment,

             the CEO of               only real evolution was in   have searched before. The                                                                                                                                                                                                                         products that meet the needs   every aspect of the business.                                                                                               but it will not be a massive
             Grameenphone Ltd,        technology, and you could   process stipulates making                                                                                                                                                                                             completely different operation   of clients. And that the ability   From working on promotions                                                                                          revolution.

                                                                                                                                                                                                                                                                                        from where we were before.
             Michael Foley            predict the path of      the organization leaner. It                                                                                                                                                                                                                           of computing power today to   to setting up towers in various                                                                                              There are three primary
             divulges on what it      progression.  Now, the   also involves removing                                                                                                                                                                                                   So, the answer to dealing with   crunch this amount of is such   districts, I prefer to be engaged                                                       end of next year, we will have all   services for 5g. One i
                                                                                                                                                                                                                                                                                        an uncertain future is to give
             takes to stay ahead      transformation has       layers of management,                                                                                                                                                                                                                                 that the scale of it gives us an   in every operation. However,                                                             our sites under 4G coverage    ultra-high-speed mobile
             in the ever-evolving     become multidimensional;   automating and replacing                                                                                                                                                                                               yourself the tools to be much   advantage rather than a   this business has become so                                                                    which amounts to approximately   services; the second thing
                                                                                                                                                                                                                                                                                        more flexible. And we call that
             telecom industry, the    every other aspect of the   outdated systems.  Instead                                                                                                                                                                                                                         deficit.                     massive and complex that it                                                                    95% of the population.         this massive machine type
             delights of working      sector is evolving,      of using massive system                                                                                                                                                                                                  “Agile”; we have to react                                 doesn't allow me to do that                                                                    We have 30-40 million people in   communication. So, MMPC,
                                                                                                                                                                                                                                                                                        quickly. But we also have to
             in Bangladesh and        including the regulatory   developments and releases                                                                                                                                                                                                                           You have previously          anymore. Likewise,  our                                                                        our country who still use 2G   this requires very, very sma
             the things that keep     environment and          once every half year, or                                                                                                                                                                                                 predict and move fast while   worked as CEO of Telenor    corporate strategy of "Red way                                 My leadership team and I do not   handsets, for them migrating is   bandwidth. Many devices
                                                                                                                                                                                                                                                                                        being in touch with the market
             him awake at night.      international competition.   every year, we now have a                                                                                                                                                                                                                         Pakistan and Bulgaria,       of work" and "Agile" makes the                                 need to tell them how to do     more difficult as 4G smartphones   around the world, for ex
                                      Concurrently, new players   customer-facing tool,                                                                                                                                                                                                 by using tools like Big Data   are there any specific     leader play a different role. So                               something. We only explicate our   are expensive.              metering, electrical grid
                                                                                                                                                                                                                                                                                        and AI.
                                      are entering the market   MyGP, which we do                                                                                                                                                                                                                                    challenges that you had      the leader plays two particular                                expectations in the end.         4G handsets are costly because   monitoring, water grid
                                      like OTTs (Over The TOP),   releases every two weeks.                                                                                                                                                                                                                          to overcome in               roles now; it includes setting                                 There are some exercises where   the government has put taxes on   monitoring use this
                                                                                                                                                                                                                                                                                        How has GrameenPhone
                                      cross-platform messaging                                                                                                                                                                                                                          incorporated the use of      Bangladesh?                  clear objectives and managing                                  I'm on the team but not leading.   its import. In my opinion, its   technology, this can be
                                      and VoIP platforms like                                                                                                                                                                                                                           Big data and AI in its                                    the results closely.                                           My office doesn't have a big wall   (taxes) pretty reasonable and it   partly on 4g as well
                                      WhatsApp and Viber. Most                                                                                                                                                                                                                          operations?                  I've previously worked in    And in the middle, you let                                     around it and has a desk like   appears to be a successful policy   And then there's very f
                                      importantly, consumer                                                                                                                                                                                                                                                          markets similar to Bangladesh,   people within broad guidelines                             everybody else, and anyone can   for the government actually to   highly reliable low laten
                                      behaviour and preferences   I usually tend to                                                                                                                                                                                                     We use Big Data, Machine     including  Nigeria, Kenya and   find their way. My job as a                                 walk up to me. I am also part of   encourage manufacturers to build   services for gaming o
                                      are constantly evolving.      be very deeply                                                                                                                                                                                                      learning, and some AI to     Tanzania. Like any other     leader is to set those very clear                              some business teams only to     manufacturing facilities here in   autonomous vehicles or
                                                                                                                                                                                                                                                                                                                                                                                                                 provide guidance rather than

             The Telecom industry     Consequently, the future is          hands-on,                                                                                                                                                                                                    design promotions. They help   market, Bangladesh has some   objectives and to manage the                                being the final decision-maker.  Bangladesh. And the government   telerobotics. So, a docto
                                                                                                                                                                                                                                                                                                                                                                                                                                                 of Bangladesh has put in the
                                                                                                                                                                                                                                                                                                                     specific challenges. For us
                                                                                                                                                                                                                                                                                        us to understand the

                                                                                                                                                                                                                                                                                                                                                  results at the end, and then
                                      no longer predictable;
             is a dynamic and                                             involved in                                                                                                                                                                                                   consumers by Upazilas, or    (Telenor Group), Bangladesh   facilitate the way they do                                                                    right pair of barriers at the   surgeon doing surgery
             rapidly evolving         therefore, we have to        every aspect of                                                                                                                                                                                                      even smaller groups and      has been one of the most     things, but let people find their                              Are you satisfied with the      border. If you're bringing in parts,   remotely over a wire
                                      allow ourselves to
             sector, what                                                                                                                                                                                                                                                               design promotions accordingly.    successful ventures, and we've   way.                                                  rate of 4G adaptation           the tariffs are more, if you're   network, those things are
             challenges does this     perceive/predict and react,     the business.                                                                                                                                                                                                     Grameenphone can modify the   been here for more than two   George Patton, the American                                  among Bangladeshi               bringing in components, they are   further down in the futu
                                      which is not easy for big
             pose? What are the                                      From working                                                                                                                                                                                                       offers that consumers get,   decades. It is the cornerstone   general in the Second World                                consumers?                      lower. So the more you get into   us in Bangladesh, althoug
             strategies that help     companies.  To make that      on promotions                                                                                                                                                                                                       based on their usage almost in   of our activities in Asia.  War, said to let people do their                            Yes! The adaptation rate is     field manufacturing, the less   some of it might come, some
                                      happen, we have had to
             you to ensure the                                                                                                                                                                                                                                                          real-time.                    For Bangladesh, some        job the way they want to, they                                                                 expensive it is to build a headset   specific applications
             ship is guided in the    change the culture of not        to setting up                                                                                                                                                                                                     We are also using more and   obstacles are very distinctive,   might surprise you with the                              admirable. There are challenges,   here.                       come early like robotics,
                                                                                                                                                                                                                                                                                                                                                                                                                 and most of them have to do with
                                      just Grameenphone
             right direction?                                                towers in                                                                                                                                                                                                                                                                                                                                                           And while it may have caused a   manufacturing controls or
                                      fundamentally, but the                                                                                                                                                                                                                            more of these tools for      for example, I've been here for   results. And this is what                                 handset availability.                                          on. Although, the business
             That's a wonderful       entire Telenor Group over                various                                                                                                                                                                                                  management of networks       36 months, and we have       happens in GP, we have a                                       Smartphones are expensive in    bit of a challenge for people to   cases are further out at
             question and a great topic   the last four years to   districts, I prefer                                                                                                                                                                                                  because they are becoming    already had three cyclones.   fantastic team of people, the                                 Bangladesh, but there's a       adopt, in the long term, this is an   moment. Eventually, e
             to start the conversation   become much more        to be engaged in                                                                                                                                                                                                       very complex.  Modern        These are obstacles that you   best in Bangladesh work for                                  reasonable good reason for that.   excellent decision. As the handset   application will ha
             because our industry and   supple. It allowed us to                                                                                                                                                                                                                        networking technologies      don't have in other parts of the   us, and they do amazing                                  Right now, we cover 71% of the   prices come down, people will   Bangladesh as well, and it
             the world is becoming    adapt quickly and look for   every operation.                                                                                                                                                                                                     require incredibly sophisticated   world. But we have become   things.                                                   population with 4G. And by the   eventually migrate 4G handsets.  happen pretty quick.
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