Page 81 - IBT August 2021 Issue
P. 81

Global Chambers


             By Kyle D. Hegarty                                                         August 2021





             How to




             Create Rules for



             Hybrid Teams










             There are no rules for hybrid teams. Here is how to                In Hybrid Club, new working
             create them.                                                       norms will not be dictated from
             We are at the beginning of a post-pandemic work revolution where   the top. Individuals and teams
             corporate hierarchies have begun radically re-ordering themselves.
             Teams spending more time working remotely will have more           will have more autonomy to
             autonomy and it will be up to them to create the rules and norms to   figure out what works best.
             help them succeed and grow an effective work culture.              What works for one group may not work
             Welcome to the age of Hybrid Club.                                 for others. Individual autonomy, meet
                                                                                collective cooperation. If you are waiting
             The first rule of Hybrid Club: There are no rules.                  for someone else to tell you what to do,
             Therefore it is up to you to make them.                            you will not do well in Hybrid Club.
                                                                                Where to start? To improve how your
             Expect many organizations to fail in creating effective hybrid     team works together, to increase
             strategies. This is because there is no one-size fits-all approach to   individual accountability, and to reduce
             running an effective hybrid team. Many will try to apply top-down   the possibility for hybrid team conflict,
             rules, but this is the old way of thinking and will leave many     consider creating a Team Communication
             employees feeling underappreciated. They will leave and go to      Contract.
             companies who better adjust to this new working world where there   A Team Communication Contract
             is a healthy work environment and happier clients.                 includes four sections:
                                                                                1.  Define Norms and Taboos
                                                                                2.  Create team procedures
                                                                                3.  Clarify expectations
                                                                                4.  Specify the consequences for failing to
                                                                                  fulfill these expectations
                                                                                Spend time with your team to work
                                                                                through these topics together. The more
                                                                                specifically you describe your team
                                                                                expectations, roles, and procedures, the
                                                                                greater chance you have for success. This
                                                                                contract should be reviewed and updated
                                                                                regularly.
                                                                                Power dynamics across organizations are
                                                                                shifting which means it is up to YOU to
                                                                                address the individual and team issues
                                                                                and re-build new hybrid working norms.
                                                                                This brings us to the final rule of Hybrid
             Kyle D. Hegarty works with global companies, helping them strengthen remote teams and grow
             global sales. His first book, The Accidental Business Nomad: A Survival Guide for Working Across   Club: This is your Hybrid Club. YOU must
             a Shrinking Planet won the 2021 Axiom Business Book Award and is available worldwide.  figure it out!

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