Page 22 - IBT August 2021 Issue
P. 22

The Foundation                                                                         CONNECTING
                                                                                                        THE DOTS





 top-ranked companies by market   number of employees to provide   in a business to consumer (B2C)   to place supply or demand.   within the platform economy there is a
 capitalization are Apple, Microsoft,   their accommodation services.   context, it is the business to   Examples of this are listing a
 Alphabet (Google’s parent   Instead, they hugely benefit from   business (B2B) world that is   property on Immobilienscout24 or   triangular relationship between three parties -
 company), and Amazon. Facebook,   their external resources (i.e. their   currently seeing the most activity   posting job advertisements on   the platform, the worker and the customer. It
 Alibaba, and Tencent are not far   hosts). And lastly, the thing that   in terms of platform adoption. We   Monster. Often different packages
 behind. As of last year, these seven   separates them from ‘brick and   are all witnessing the emergence of   (5 or 10 packages) are offered in   is the job of the platform to connect people
 companies represented more than   mortar’ businesses is their reliance   B2B and B2C platforms in many   addition to the one-time use. The   with demand (the customer) to people that
 $6.3 trillion in market value, and   on network effects. That is, the   sectors globally including retail,   admission fee is mainly used to   provide supply (the worker).
 all of them are platform   higher number of hosts there are   education, healthcare, transport,   monetise the supply side and to
 businesses.  on the platform, the higher the   agritech, fintech and real estate.   bring standardised price structures
 These platform businesses vary   number of guests that incur; and it   Global small and medium-sized   onto a platform with infrequent,
 from one another in terms of their   continues as an exponential loop.  business trade is on the rise,   inhomogeneous or individualized
 operational structure and how they   Putting these unique traits of the   driven by the growth of platforms   transaction units.  monetization of data generated by   persuasive offerings. The
 function as entities. Google and   platform economies aside, there   such as Alibaba, which allow much   Transaction Fee: Through   actors on the platform serves the   streaming platform Spotify for
 Facebook are digital platforms that   are fundamental differences in   smaller enterprises to participate   transaction fees, platform sponsors   platform sponsor as a secondary or   example also finances its freemium
 offer search and social media, but   which they create and capture   in global trade, without the need to   benefit from every transaction that   even primary source of income. For   model by monetizing data through
 they also provide an infrastructure   value from the customers.   invest in their own supply chains.   is enabled between two or more   the data-generating actors, the use   advertisements in the free package.
 on which other platforms are built.   Typically, a digital platform that   As these platforms scale, control   actors. This pattern occurs most   of the platform, as in the case of   Freemium appears particularly
 On the other hand, Amazon, Etsy   uses the internet to connect   over trade could shift from   frequently in the analysis and   Facebook for example, is often free   promising if the marginal costs for
 and eBay are marketplaces for   dispersed networks of individuals   countries to these digital   addresses the supply and demand   of charge. By accessing the data,   additional actors on the platform
 While smartphone usage is on a rise   numerous categories of products;   to facilitate digital interactions   platforms. Many experts even   side in similar proportions. In the   the platform sponsor enables third   are low for the sponsor.
 globally, tech-based companies have   either directly sold by the platform   between people. Therefore, within   suggest that in a world dominated   case of very dominant platforms   parties, among other things, to   Service and product sales: The
 also started to emerge all across the   or by third-party sellers. Airbnb   the platform economy there is a   by platform companies that offer   such as AirBnB, both parties carry   access relevant actors or valuable   platform sponsor’s activity as a
 globe. But the interesting pattern to   and Uber are the newest additions   triangular relationship between   ways for customers and companies   part of a combined transaction fee.   information. For platform sponsors   complementary actor on its own
 be noted is that many of the   in the league of platform   three parties - the   This pattern is particularly useful   who use data monetization for   platform is particularly interesting
 company’s today are not solely   businesses; where they use these   platform, the worker   in cases of high transaction   value capture, the value capture   if the respective company already
 reliant on selling products or   newly available cloud tools to force   and the customer. It is   frequencies, with similar   potential increases with increasing   has the necessary expertise and
 services that they manufacture on   deep changes in a variety of   the job of the platform   transaction sums and with little   richness and relevance of the   infrastructure and sets up a new
 their own. Instead, they create a   incumbent businesses. Gone are   to connect people with   manual effort for the platform   collected data from interactions   platform to include other players
 network, where service providers are   the days of staying at a fancy   demand (the customer)   sponsor to drive the respective   and transactions between the   from its own industry. Companies
 enabled to offer the value to the end   resort during a holiday or waiting   to people that provide   transaction to success.  actors.  such as Amazon initially act as
 customer. And while ensuring the   to hail a taxi for the daily   supply (the worker).   Arbitrage: In the arbitrage model,   Membership fee: In a   platform sponsor, generate an
 seamless completion of these   commute. Instead, these   Traditional linear   the platform sponsor exploits a   membership model, actors pay for   information advantage over the
 transactions, these ‘intermediary’   companies have built the systems   business models create   very widely separated relationship   a particular or unlimited use of the   suppliers on the basis of their data
 companies tend to capture some of   that enable home owners to   value through creating   between actors on the platform,   platform infrastructure. The   sovereignty and then compete with
 the value for themselves. These are   become rental home owners, while   products and services   often associated with physical   Fitness Startup Urban Sports Club,   their own complementors in
 often termed as “platform   enthusiastic commuters with   that are sold to a   products, and creates its own   for example, offers its members   promising product categories. The
 economies”. Companies such as   private cars can share the available   customer. Platform   position of power controlling the   three packages of services with   latter approach is often seen as
 Amazon, Etsy, Facebook, Google,   seats of his or her vehicle.  based business models on the   to connect, countries that want to   access between the actors.   different membership fees. This   inadequate use of the
 Salesforce, and Uber are creating   So what makes these platforms   other hand, create their value by   act as global trade hubs must   Although this position can also be   pattern is particularly interesting   infrastructure operator’s market
 online structures that enable a wide   have a competitive edge over their   connecting users (both consumers   think like a platform nation.   recognized for most other patterns,   for models in which the number of   power and is rightly
 range of human activities. This   ‘traditional’ counterparts? Firstly,   and producers) on an online   Now many might think that   the arbitrage model actively   emerging transactions per actor   controversially discussed.
 opens the gateway for radical   these companies are very asset   network. The platform does not   platform economies operate as   contributes to maintaining the   can be reliably predicted or the   As the world continues to evolve,
 changes in how we live our everyday   light, which allows them to scale   own the means of production, but   intermediaries and facilitate   position of power to the extent that   transaction goods can be   technology backed companies are
 lives; starting from how we work,   at an unimaginably fast pace.   rather creates the means of   seamless transactions. So, the   the platform sponsor takes on not   efficiently scaled.  radically changing how we operate
 socialize, create value in the   While hotel companies will be   connection. The strength of the   revenue models are supposed to   only an orchestrating but also a   Freemium: Freemium is a   in our everyday lives. Platform
 economy, and compete for the   spending billions on infrastructure   platform economy lies in its ability   follow a similar pattern. But in   price-setting role on the platform   modified form of membership in   economies are not only making our
 resulting profits. Their effects are   and constructing the hotels to   to eliminate trade barriers by using   reality, there are multiple ways in   by acting as an intermediary. The   which a certain part of the   lives more connected and
 distinct and identifiable, though   accommodate their rising number   increased information sharing   which platform economies can   model seems to be particularly   platform products and services are   seamless, but are also redefining
 certainly not the only part of the   of guests, Airbnb simply increases   between different players and   capture value from the ecosystem   applicable for physical goods that   made available to certain actors   how human species act, live and
 rapidly reorganizing global economy.   their number of hosts in a new   circulation of data to its   that it has established. Some of the   are not subject to a short-term   free of charge. An initially free   interact as a whole. For now, all we
 The world’s most valuable public   country – thus expanding in a way   advantage. This creates a much   various types of revenue models   decline in value. The access for the   activity on the platform lowers the   can hope is that these radical
 companies and its first trillion-dollar   that is simultaneously faster and   more open economic system, with   adopted by platform economies   supply side to the demand side   entry barrier and creates the   differences can lead to
 businesses are built on digital   cost-effective. These companies   much greater participation of its   have been mentioned below -   often appears to be the strongest   opportunity to convince actors to   transformative positive impact in
 platforms that bring together two or   also have zero marginal costs. For   users.  Admission fee: In the Admission   sales argument for the platform   access the full range of services   the days to come, as we implement
 more market actors and grow   example Airbnb does not have to   While many might think that   fee model, the platform sponsor   sponsor.  associated with the payment of a   technology to unlock a better
 through network effects. The   recruit, train and onboard a large   platform models are only relevant   charges a fee for individual actions   Data monetization: The indirect   membership fee through   future for us all.


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