Page 31 - IBT August 2021 Issue
P. 31

Golam Safwat
                                                                                                  Choudhury
                                                                                                  Head of Brand
                                                                                                  & Strategy
                                                                                                  BAT Bangladesh



                                                                                                                                           high-performance culture made getting into                                                                                                                                         it pays well. Even if something is not up to the mark but it is
                                                                                                                                           the game psychologically stimulating and it                                                                                                                                        building you up as a professional in a certain sector, stick to it,
                                                                                                                                           became easier to keep going.                                                                                                                                                       and invest your five years. It’s not as if your youth is being
                                                                                                                                                                                                                                                                                                                              lost in a grind, it is perhaps the best form of investment you
                                                                                                                                           How did you, or many others like you                                                                                                                                               can put in to secure the rest of your future.
                                                                                                                                           in BAT, end up having international
                                                                                                                                           careers while your education is fully in                                                                                                                                           How do you see the future of tobacco with the growing
                                                                                                                                           Bangladesh?                                                                                                                                                                        health-concerns and stringent regulations against
                                                                                                                                           BAT is as widely spread across the world                                                                                                                                           tobacco?
                                                                                                                                           with large scale operations in over 180                                                                                                                                            Tobacco companies have to figure out how to transform their
                                                                                                                                           countries. As you climb up the ladder in                                                                                                                                           business away from tobacco and into stimulants. There are
                                                                                                                                           BAT, after a point, the talent pool becomes                                                                                                                                        options already available and according to scientific and
                                                                                                                                           global. Job appointments are posted on a                                                                                                                                           medical studies, these products are substantially
                                                                                                                                           common platform so a vacancy in the UK                                                                                                                                             harm-reduced, and we are communicating this in different
                                                                                                                                           would be viewed by applicants around the                                                                                                                                           countries following permission from government authorities.
                                                                                                                                           globe. That’s the general principle. After a                                                                                                                                       Products like vapes and oral pouches satisfy nicotine craving
                                                                                                                                           while, you get used to knowing that your                                                                                                                                           but also cause significantly less harm. We are thinking of
                                                                                                                                           competitor is not in Bangladesh, but sitting                                                                                                                                       offering our consumers in Bangladesh with harm-reduced
                                                                                                                                           in other countries, and you are all                                                                                                                                                options if regulations permit.
                                                                                                                                           competing for a common prize. As you                                                                                                                                               The BAT down the line will be nothing like the one we see
                                                                                                                                           become a senior manager, it truly becomes a                                                                                                                                        today. Eventually, our offers will range from both
                                                                                                                                           global game. You can’t be tied to one place.     projects all across the world. This is a true testament of how                  best out of people in your own team. Often,       nicotine-based and non-nicotine stimulants. That is a pathway
                                                                                                                                           If you’re good enough, you’ll be sought          BAT Bangladesh develops human capital, fit to compete at an                     Bangladeshis may not be mentally prepared         BAT recognizes and it’s a road to survival for us.
                                                                                                                                           after.                                           international level.                                                            to take on the challenges and responsibilities
                                                                                                                                           This requires quite a few perspectives on the    When you provide Bangladeshis a clear-cut mandate with a                        that come with leadership positions.              How has BAT faced COVID challenges and what has
                                                                                                                                           part of the employer company. It means once      clear set of rules and a fair chance to compete, our talents put                We as a nation are not very extroverted. We       been your success mantra?
                                                                                                                                           you are in - your talent, your quality, your     their hearts into it. Let me give a general  example: In                        don’t reach out, do public speaking, deal with    BAT Bangladesh has been around for 110 years in Bangladesh.
 Tell us about your journey with   When the general trend is to switch jobs or even to                                                     motivation, your passion – these things          Bangladesh,  you see chaos on the streets, but in foreign                       uncomfortable issues, talk openly about           We have seen World Wars, the Liberation War, regimes being
                                                                                                                                                                                                                                                                            vulnerabilities, address conflicts – these are
                                                                                                                                                                                            countries, Bangladeshis are some of the most disciplined, well
                                                                                                                                                                                                                                                                                                                              changed, catastrophic natural disasters to achieve
 BAT?  switch industries; why have you stuck to a single                                                                                   matter. Your educational background, skin,       behaved and committed  citizens. Similarly in corporate                         some of the things we tend to face during         middle-income status. All this while, we have been
 I joined BAT Bangladesh as a   employer for 19 years?                                                                                     race, gender, religion doesn’t matter – your     settings abroad, I have seen Bangladeshis demonstrate a clear                   senior leadership levels. I would say, things     development partners to the government, and we are now
 Territory Officer in 2002 right after I   When I started working, I thought I’ll spend four to five years                                 work does. The global-regional leadership        edge in commitment and drive. It also takes far less effort or                  like effective communication, networking,         actively contributing to its agenda of achieving the
 graduated, being posted in Rangpur.   in a corporate job and then possibly switch somewhere or                                            teams at BAT are comprised of globally           reward to motivate Bangladeshi talent, and that is why we are                   getting yourself heard, taking a stance would     Sustainable Development Goals. The reason we have survived
 This was my first job after   build something of my own. This was my initial objective.                                                   diverse individuals from a wide variety of       so sought.                                                                      help you thrive in a leadership position. You     this long is that we don’t do business for a short period;
 completing my Bachelor of Business   Along the way, I even thought about moving abroad, seeking                                           nationalities and backgrounds. This is true                                                                                      have to be willing to take risks and this is      instead we create partnerships with our suppliers, distributors
 Administration from IBA, Dhaka   immigration but none of these ideas materialized into fruition.                                          for our Global Management Board, Global          What are some of the factors/development areas to                               where Bangladeshis have to let go of their        and retailers, and look out for everyone associated with us.
 University. Since then, it’s been 19   There are three main factors that influenced this.                                                 Functional Leadership, and Regional              watch out for young professionals who are planning to                           tendency of playing safe or trying to hold        When the pandemic struck, we went back to our basic
 years and it feels as if all of it has   The first one was effective line management. Prior to joining                                    Leadership etc. This is really stimulating,      make a mark someday in the corporate sector abroad                              onto a job too tightly.                           playbook which is to take care of everyone in the value chain.
 passed in the blink of an eye.  BAT Bangladesh, I had an impression that bosses exist only to                                             and I believe that given good platforms          or in the local scenario?                                                       In the local scenario, if you ask jobseekers,     We promised that not a single job will be lost unless our
 I would say my career has been fairly   catch you doing something wrong. However, at BAT, I was                                           Bangladeshi talents can really push the          The game in the country and the game abroad might be                            they’ll tell you there aren’t enough jobs and     business is affected significantly, and we have been able to
 balanced between different functions   taught that if you make a mistake the first person to go to is                                     boundaries and that’s why you see so many        slightly different. Let me try to answer my take on a career in                 on the other hand if you ask leaders across       keep our word.
 of marketing (in BAT we call them   your boss because his future is also tied to your success. At                                         of us going for a global career.                 a foreign land first. Bangladeshis don’t struggle in the early to               industries, they’ll tell you there are not        BAT Bangladesh doesn’t only look out for its 1,500 employees,
 Trade Marketing, Brands and SPI)   BAT, I have seen bosses planning their subordinates’ success                                           In your experience, how do                       mid-management levels because that’s where your own                             enough good employees. It’s not that there        it extends the care to our 35,000+ farmers, 16,000+ field
 and different layers of control (End   and that creates an affinity and builds a friendship which                                         Bangladeshis fare against                        commitment, dedication, hard work and discipline comes into                     aren’t enough jobs, it’s also that there aren’t   force and over 800,000 retailers. If we survive, their
 market, Area-level multi market role   lasts for a lifetime. This surely eased some of the nerves and                                     international talent in a foreign                play. Bangladeshis are inherently committed, motivated and                      enough capable managers. Job seekers need         employment will survive. If we take care of them, our bond
 and Regional strategic unit). In these   lifted off pressure.                                                                             set-up?                                          they like to take ownership. A lot of people thrive in a foreign                to invest 5-7 years learning a trade instead of   will get stronger and we will continue to reap the benefits even
 19 years, apart from Bangladesh, I   Secondly, I was always offered a carrot at the right time. This                                      Bangladeshis are doing very well, in fact        context after joining a corporate set up overseas and rise                      harboring a tendency for immediate                in the next decade. We engaged with the government and
 have worked in Malaysia, South   meant that switching, leaving, and migrating would come at a                                             Bangladeshis are doing much better than a        through the ranks in early and mid-management levels.                           gratification without putting in the time,        explained that farmers’ families need to survive which meant
 Korea, and Pakistan in South Asia   high opportunity cost as I knew that at every turn there was a                                        lot of people’s expectations. Starting from      The improvement area is when you transition from mid                            effort, and development.                          buying tobacco. We gave special allowances to our field force
 Area Capacity and then in Hong Kong   coveted yet achievable reward.                                                                      managing complex factories to taking up          management to leadership positions. That’s where                                My advice is not just for job seekers, it is for   and sent care packages regularly while we reached out to
 in a Regional Capacity covering the   The third and most vital reason was the presence of a                                               regional engineering projects; from leading      Bangladeshi folks have a bit of catching up to do. I would                      people early into their career – do not trade     retailers whose livelihoods were getting affected. The
 Asia Pacific and Middle East Region.  high-performance culture where there is fair judgement of                                           some of the HR work streams globally to          highlight a few things – the main change that happens is                        your job for something possibly slightly better   pandemic is an opportunity to prove that your partnerships
 I returned to Bangladesh in Q1, 2019   people’s talent. Fortunately, I joined a company where                                             shaping our transformation strategy in           when you are in a leadership position, whether you are a good                   today. Evaluate your job from a learning and      matter to you, and that you are committed to reaching out.
 to join BATB leadership team and   employees were judged on their work and not on affinity,                                               global functional capacity and even leading      employee, good manager or whether you are good at your job                      development perspective. If it does not offer     The whole objective is if you want to go far and long in
 now, I’m preparing to start another   orientation, ethnicity, gender or any other bias. This is difficult                                 some of our top brands globally as Brand         doesn’t really matter because you have managers you need to                     you something to grow into in five years,         business, you cannot just grow yourself alone, everyone
 leg of the journey in a new country   to achieve especially when you work in a multicultural setup                                        Directors – you see Bangladeshis managing        manage who in turn, have employees they have to manage;                         that’s not a venture worth sticking to even if    around you needs to grow too.
 very soon.  where people from various backgrounds work. But, a                                                                            a wide portfolio of senior management            it’s a big team to look after. How you work or are individually
                                                                                                                                                                                            really goes out the window. You need to be able to bring the

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