TAILORED TO TRIUMPH

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The incredible story behind TRZ Garments Industry Ltd’s rise to becoming one of the biggest players in Bangladesh’s apparel industry

 

 

Since the start of its journey in 1999, TRZ Garments Industry Ltd’s key strength has been its visionary approach towards the industry. It included focusing on products that very few manufacturers were producing which proved to be a game-changer for TRZ and a stepping stone for future success. Over the following years, TRZ’s story has been one of succeeding upwards aided by its ethos to evolve continually. The company vehemently believes one must learn to accept and adapt to the surroundings to ensure survival and sustainable growth. Subsequently, TRZ has focused on teamwork and team building over the years. It has facilitated a rigorous process of continuous training for all the members of the company, including the management team, to that end. Its rise in the industry is owed to an impeccable combination of visionary leadership, continuous innovation and strong team building.

 

A GAME CHANGER
TRZ primarily focuses on woven clothing and have a competitive advantage in jacket production. It specialises in padded, fake down, duck down, seam sealing, rainwear and activewear. Over the years, TRZ has invested a considerable amount in this specialisation. Its products are deeply intertwined with the company’s origin story. When TRZ began its journey in 1999, it made duck down and hunting wear for brands like Remington and Walmart, which no other local producers were manufacturing. It allowed TRZ to create a niche on which the company would expand. TRZ has diversified its production line, and currently produces a large volume of bottoms and swimwear during off-seasons when outerwear is in fewer demands. It is working with some of the biggest global retails including H&M, Zara, CK, C&A, Lidl, DICK’S, COSTCO, and Eddie Bauer.

 

 

FACILITATING EFFICIENT PRODUCTION
Starting with only five, TRZ has grown to operate ifty-five production lines with a monthly capacity to produce 600,000 pieces. Since the manufacturer works with a product mix, it is a constant challenge when product changes occur. Concurrently, as Bangladesh’s apparel industry has been facing a manpower shortage since the start of the pandemic, TRZ has facilitated its helpers and operators with training rooms for on-job training as a contingency measure.

 

At the same time, they are acquiring and adopting the latest technologies to make the manufacturing process more efficient. TRZ is reducing helpers, automating its lines with machines, installing more quilting and seam sealing machine support to become more efficient as a manufacturer. They have also invested heavily into developing personalised ERP (Enterprise Resource Planning) systems, avoiding buying the pre-built ones. It has strategised to introduce the ERP at a pace that is acceptable to its workforce to ensure they are allowed enough time to adapt to the new changes. Efforts have also been made to ensure the employees’ expectations are reflected on the software modules.

 

A quality product results from quality fabrics and accessories, and TRZ ensures it firmly throughout their supply chain.

 

Also, TRZ has established a real-time data system that is remotely accessible from anywhere across the world. It allows the management to oversee the aggregate manufacturing operations, including the production status, quality status, manpower status, store inventory and sampling status.

 

 

EMPOWERING FEMALE EMPLOYEES
With 70% of its 4000+ employee pool being women, TRZ’s commitment to women empowerment is strongly reflected in its workforce. On top of that, it is focused on facilitating healthy career growth for its female employees, creating pathways for them to evolve into supervisors, line chiefs and quality in charge. To ensure proper care, they also have facilitated female doctors. For the last three years, TRZ has started a women sanitation project where they have been providing sanitary napkins at subsidised rates. The workers pay 50%, and TRZ takes care of the rest. As a result, the female workers need to pay only 18 Tk. to buy a sanitary napkin packet containing 8 pads. TRZ also has a fair price shop where all its workforce can purchase products at much cheaper rates compared to the market. They can also take the goods on credit and pay at the end of the month once they get their salary.

 

QUALITY MANAGEMENT SYSTEM (QMS)
Over the years, the ability to continuously produce impeccable quality materials has been one of TRZ’s greatest strengths. The company never compromises on quality as it believes it is the key to sustainable growth. It follows a 1.0 AQL and a four-point grading system, and a culture of continuous improvement through training and retraining. TRZ has recently automated their production lines with software that lets them see real-time DHU (Defects per Hundred Units) on the monitors mounted over the production lines. It helps the production staff and the workers to be aware of the defect points and allows them to act immediately. A quality product results from quality fabrics and accessories, and TRZ ensures it firmly throughout their supply chain.

 

 

LEADING WITH EXAMPLE
Besides contributing significantly to Bangladesh’s socio-economic development, TRZ is committed to influencing positive social outcomes.

Some of TRZ’s CSR initiatives are as follows:

 1. Employing disabled workers and training them to work alongside the regular workforce.
 2. There are plans to incorporate acid victims and individuals from the third gender community into the workforce.
 3. Providing financial assistance to workers for medical emergencies or children’s education
 4. TRZ has been supporting five families of Tazreen garments after the fire incident.
 5. Distributing warm clothes during winter to the impoverished segment of society.
 6. TRZ Garments was among the first local manufacturers to produce and supply PPE among health workers across Bangladesh on an emergency basis. TRZ kept two of its lines open to manufacture these PPE’s over a time span of only 10days.

Photographs: Courtesy of TRZ Garments Industry Ltd.

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